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February 11th Classic Maintenance


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#51 Campitor

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Posted 11 February 2016 - 07:58 PM

Classic is open, lets look at increasing the exp again next week then.


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#52 Windrunner99

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Posted 11 February 2016 - 08:03 PM

Cool. The experience seems quite....low (bio3 monsters are ~100/100k and kasas are ~50/40k before server rates). I'm glad it got remembered though. I'm not saying they should be set super high, but it's a good incentive I could probably use my to get my friends to want to come....for example for similar amounts of experience you could be killing any of these.

 

+1 ....if something is going to be "challenging" it should be rewardy.


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#53 ShinRyoma

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Posted 11 February 2016 - 08:30 PM

Thank you so much Campitor. Seeing that we are not alone screaming to the air is very VERY reassuring. We still have the WoE time sync to talk about, but I, representing ~rampage, thank you. have a nice day!


Edited by ShinRyoma, 11 February 2016 - 08:48 PM.

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#54 Pean

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Posted 11 February 2016 - 09:11 PM

new box shows me as unknown item? i did run the patcher successful, no patch after starting the client another time. how to get rid of that?

are you working on any improvements of the client? starting the game bypassing the patcher isnt that great. i assume it also keeps a lot of new players away from the game because they do not know how to bypass.

i know the community is usualy crying to get more and better items, but investing time into the performence of client and server would be a better use of the effort you spend for the game "imo"

.


Edited by Pean, 11 February 2016 - 09:11 PM.

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#55 Xandyzor

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Posted 11 February 2016 - 11:48 PM

I will be posting after maintenance. But I am kind of busy and cannot give this topic the long wordy post that it needs.

 

Thx Campitor.

 

Waiting for your post.

 

@Xellie: Thank you for your help with the post.

 

@Shadd and Ryoma: È nois que voa Bruxão!!!


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#56 Xellie

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Posted 12 February 2016 - 12:04 AM

Thx Campitor.

 

Waiting for your post.

 

@Xellie: Thank you for your help with the post.

 

@Shadd and Ryoma: È nois que voa Bruxão!!!

 

De nada


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#57 teresias

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Posted 12 February 2016 - 03:22 AM

CMs, the quest is pretty awesome! Thank you and happy hearts day too!


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#58 Xandyzor

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Posted 12 February 2016 - 04:39 AM

Have some tutorial for this quest?


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#59 Oda

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Posted 12 February 2016 - 10:17 AM

CMs, the quest is pretty awesome! Thank you and happy hearts day too!

Thanks! I will pass this along to our quest writer!


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#60 Campitor

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Posted 12 February 2016 - 03:05 PM

I realize that this post is going to make you unhappy but I feel like we should at least share our reasoning behind the denial of the treasure restore request.

 

In regards to rampage's request for treasure restore I want to start off with the following statements.

1. It really sucks that WoE ended early on that realm and I agree that Rampage in the given situation is getting the short end of the stick.

2. We are trying to find out why the zones decided to end early and fix it.

 

But that being said the GM team has no plans to award treasure for the timer issues.

1. We aren't sure yet that it is 100% fixed yet, We need WoE to happen to see if its resolved.

2. All guilds were affected by the issue. Some benefited some were hindered by it.

3. We cannot reward treasure based on what might have been. Starting down that path would be a madness for the GM team, and other support staff when every thing that might have possibly been blamed on lag or server error gets ticketed in. We have to stay consistent to previous policy in regards to similar issues. 

 

If you wish to appeal to someone else you may contact Warnhal, Oda, maybe some of the other community managers or staff? or try to ticket in about it. But, this is my understanding of our long standing policy for WoE related issues. 

 

 

 


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#61 Xellie

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Posted 12 February 2016 - 05:03 PM

I realize that this post is going to make you unhappy but I feel like we should at least share our reasoning behind the denial of the treasure restore request.

 

In regards to rampage's request for treasure restore I want to start off with the following statements.

1. It really sucks that WoE ended early on that realm and I agree that Rampage in the given situation is getting the short end of the stick.

2. We are trying to find out why the zones decided to end early and fix it.

 

But that being said the GM team has no plans to award treasure for the timer issues.

1. We aren't sure yet that it is 100% fixed yet, We need WoE to happen to see if its resolved.

2. All guilds were affected by the issue. Some benefited some were hindered by it.

3. We cannot reward treasure based on what might have been. Starting down that path would be a madness for the GM team, and other support staff when every thing that might have possibly been blamed on lag or server error gets ticketed in. We have to stay consistent to previous policy in regards to similar issues. 

 

If you wish to appeal to someone else you may contact Warnhal, Oda, maybe some of the other community managers or staff? or try to ticket in about it. But, this is my understanding of our long standing policy for WoE related issues. 

 

One of my guildmembers claimed their leader got a restoration in the past. But it's freaking WoE 2, there are FOUR GUILDS. There is zero harm from giving rampage compensation, regardless of WoE's yes/no/maybe they were denied a shot at trying to get a castle.

 

I've lost castles THREE times because of this issue and I have had zero compensation or even bothered to request it. But I think it's a path I'm going to start down because it's "too coincidental".

 

We play WoE/Ragnarok because it's a long term thing and not just about the battle that one day. If we wanted it to be about that one battle we'd play a moba/RTS. Please consider what your product is.

 


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#62 ShinRyoma

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Posted 12 February 2016 - 05:08 PM

stuff

 

I'll talk to ~rampage members before stating our position. Right off the bat I can say that I understand your point but still do not agree with your decision. Let's hear what they have to say about it.


Edited by ShinRyoma, 12 February 2016 - 05:13 PM.

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#63 Undying

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Posted 12 February 2016 - 05:32 PM

GM team vs players WoE event please!


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#64 lxst

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Posted 12 February 2016 - 05:39 PM

regarding the new quest. is there even a way of getting love flowers / Stolen Cacao on classic server? can we get a lil fix for us? i actually like doing limited time quests like this one.


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#65 Pean

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Posted 12 February 2016 - 06:41 PM

new box shows me as unknown item? i did run the patcher successful, no patch after starting the client another time. how to get rid of that?

are you working on any improvements of the client? starting the game bypassing the patcher isnt that great. i assume it also keeps a lot of new players away from the game because they do not know how to bypass.

i know the community is usualy crying to get more and better items, but investing time into the performence of client and server would be a better use of the effort you spend for the game "imo"

.

 


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#66 Arctic

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Posted 12 February 2016 - 08:50 PM

How is the marketing campaign going?


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#67 Xandyzor

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Posted 12 February 2016 - 11:33 PM

I realize that this post is going to make you unhappy but I feel like we should at least share our reasoning behind the denial of the treasure restore request.

 

In regards to rampage's request for treasure restore I want to start off with the following statements.

1. It really sucks that WoE ended early on that realm and I agree that Rampage in the given situation is getting the short end of the stick.

2. We are trying to find out why the zones decided to end early and fix it.

 

But that being said the GM team has no plans to award treasure for the timer issues.

1. We aren't sure yet that it is 100% fixed yet, We need WoE to happen to see if its resolved.

2. All guilds were affected by the issue. Some benefited some were hindered by it.

3. We cannot reward treasure based on what might have been. Starting down that path would be a madness for the GM team, and other support staff when every thing that might have possibly been blamed on lag or server error gets ticketed in. We have to stay consistent to previous policy in regards to similar issues. 

 

If you wish to appeal to someone else you may contact Warnhal, Oda, maybe some of the other community managers or staff? or try to ticket in about it. But, this is my understanding of our long standing policy for WoE related issues. 

 

1: Actually this problem has to be solved, play with this uncertainty is not good. The game becomes a concern instead of fun. I believe it is an external problem.
 
2: Yes, several guilds were affected by the problem but do not you agree with me that the problem occurred 2 times and it continues to help some (the same) and harming others? The right, in my opinion, is refund those harmed YES !!
 
3: This is not a small problem within the game. Its a big problem. Discourages several players and new players to come play on the server and mount a guild. We need more players and continue to appear more problems, mainly related to WoE, it will be complicated.
 
4: If you resolve this issue, knowing that I can quietly use the strategy of breaking the Emperium in the last minute. Mellows.
 
PS: Thank you Google Translator.

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