First time back playing RO and characters gone? - Classic Tech Support - WarpPortal Community Forums

Jump to content


Photo

First time back playing RO and characters gone?


  • This topic is locked This topic is locked
10 replies to this topic

#1 kronixx

kronixx

    I am New.

  • Members
  • 1 posts

Posted 15 March 2016 - 03:18 AM

Hello,

 

I've come back to play RO for the first time in probably 2-3 years. I've downloaded the client, logged in with my old username and password on ClassicRO however I don't have any of my characters that I used to have. Can anyone help?

 

Thank you


  • 0

#2 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 15 March 2016 - 03:28 AM

Hello, welcome back.

Did you tab back and forth through the character select screen? On the server select, make sure you are on the main Loki server and not the test server.


  • 0

#3 kronixx

kronixx

    I am New.

  • Members
  • 1 posts

Posted 15 March 2016 - 04:56 PM

Hello, welcome back.

Did you tab back and forth through the character select screen? On the server select, make sure you are on the main Loki server and not the test server.

 

Yes I'm sure, I have a screenshot, but not sure how to upload it. I click on Classic RO, go to Loki server and I have none of my original characters there. Did they get wiped or something? Little sad that I can't see them anymore :/


  • 0

#4 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 15 March 2016 - 07:37 PM

You can use imgur or tinypic to host the screenshot.


  • 0

#5 kronixx

kronixx

    I am New.

  • Members
  • 1 posts

Posted 15 March 2016 - 10:39 PM

You can use imgur or tinypic to host the screenshot.

 

Forgive my ignorance, I only know how to post a URL Link: http://tinypic.com/r/33vkfg8/9

 

The screenshot doesn't show much anyway, is it possible that because I hadn't logged in in lets say 2-3 years, its deleted my characters? My account is pretty old, I made it in 2004.

 

Thanks


  • 0

#6 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 15 March 2016 - 10:54 PM

GMs do not delete characters or an account due to inactivity.

 

Best to inquire about your characters' whereabouts through the support system, register a support account and send in a ticket.

How to send a support ticket (guide), click here.

 

Before that, I would suggest checking Chaos server first (Renewal), to bring up Chaos run Ragnarok.exe. 

 

  • 0

#7 kronixx

kronixx

    I am New.

  • Members
  • 1 posts

Posted 16 March 2016 - 05:51 AM

GMs do not delete characters or an account due to inactivity.

 

Best to inquire about your characters' whereabouts through the support system, register a support account and send in a ticket.

How to send a support ticket (guide), click here.

 

Before that, I would suggest checking Chaos server first (Renewal), to bring up Chaos run Ragnarok.exe. 

 

I'm attempting to check on the Chaos server, however when I launch Ragnarok.exe and then try to play the game by clicking 'Play Classic' nothing happens. Any suggestions?

 

Thank you for your help!


  • 0

#8 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 16 March 2016 - 05:55 AM

Ragnarok.exe > PLAY (on the far left) to launch Renewal server list.


  • 0

#9 kronixx

kronixx

    I am New.

  • Members
  • 1 posts

Posted 16 March 2016 - 07:30 AM

Ragnarok.exe > PLAY (on the far left) to launch Renewal server list.

 

Forgive my ignorance, but am I blind? I don't see such an option when launching ragnarok.exe I only see the 'Play Classic' in the bottom right.

 

Please see my screenshot: http://imgur.com/AnbM2Ci

 

Again, I'm really sorry and I appreciate your help!


  • 0

#10 VModCinnamon

VModCinnamon

    Tranquility

  • VMod Retired
  • 16663 posts
  • Playing:Ragnarok Online

Posted 16 March 2016 - 08:15 AM

Thank you for the screenshot, that explains things.

The patcher is in the progress of downloading patch files so the Play button will not appear till patching is complete. I see that it is patching from 2015, the staff have released a new client that would only require you to patch from Feb 2016, should grab that.

 

Official download: http://www.playragna...ntdownload.aspx

Mirror download links by Axylus: http://unreserved.eu...er-mirrors.html

 

If you do have the latest setup I would personally suggest a reinstall to save on some time.


Edited by VModCinnamon, 16 March 2016 - 08:17 AM.

  • 0

#11 kronixx

kronixx

    I am New.

  • Members
  • 1 posts

Posted 16 March 2016 - 06:53 PM

Thank you for the screenshot, that explains things.

The patcher is in the progress of downloading patch files so the Play button will not appear till patching is complete. I see that it is patching from 2015, the staff have released a new client that would only require you to patch from Feb 2016, should grab that.

 

Official download: http://www.playragna...ntdownload.aspx

Mirror download links by Axylus: http://unreserved.eu...er-mirrors.html

 

If you do have the latest setup I would personally suggest a reinstall to save on some time.

 

Thank you for your help, I found my characters on Chaos server! Thanks again!


  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users