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[Tech] Server Maintenance - April 4 ACCOUNT BLOCK ERROR


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#1 f0xMA

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Posted 03 April 2016 - 09:03 AM

 Maintenance of 04, still has some has problems I'm with my escrow account, perhaps in keeping the 04 back all accounts because it's just a server     error? I was blocked because it was recording the game and the game closed automatically!  :(  :( I have already sent the ticket but they have not                      decided yet, I'm looking to put cash in the account more can not because she still blocked  :unsure: 


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#2 VModCupcake

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Posted 03 April 2016 - 01:10 PM

Have you also made a support account so you can reply to your tickets online? Here is the link to do that https://support.warp...rmRegister.aspx

And here is a guide to find the ticket you're looking for  https://support.warp...pport-page.aspx

 

Fee; free to pm me if you have any questions


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#3 MarchMadness

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Posted 04 April 2016 - 03:28 AM

Also if your recording program attempted to stretch the resolution this is a common issue and results in a Ban simply send a ticket and they can help you out in a few hours or so!


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#4 f0xMA

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Posted 04 April 2016 - 09:22 AM

Tomorrow 7 days without my account


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#5 f0xMA

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Posted 04 April 2016 - 09:24 AM

but the message that displays on the login screen is that I was blocked account


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#6 f0xMA

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Posted 04 April 2016 - 11:21 AM

tem muitas conta que está bloqueada por muitos dias, Leonis será que conta hoje de volta em MANUTENÇÃO ??


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#7 VModCupcake

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Posted 04 April 2016 - 11:43 AM

If your account has been blocked, you need to make a ticket. Here is the link to do that and after you submit the ticket, you should click on "register" on the same page to make a support account. Then you will be able to view and reply to your tickets online. Here is the link to do that https://support.warp...in/Default.aspx

 

@f0xMA- I'm sure support has replied to you if it's been a week since you made your ticket. If you do not have a support account, check the spam folder of your email in case the reply was misdirected.


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#8 FoxOh

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Posted 04 April 2016 - 04:47 PM

Wow using my email name as your username here. I guess I should be flattered.


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