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Item recovery question


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#1 xTriv98

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Posted 28 April 2016 - 05:58 AM

When GM recovers an item, won't they recover it to the original stats? I called for a recovery for my lost item but it is not the original one (+17 instead of +20), and it does not have the option from the previous one


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#2 Vossel

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Posted 28 April 2016 - 06:34 AM

submit a new ticket


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#3 VModChimichanga

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Posted 29 April 2016 - 08:31 PM

Hello there! Feel free to open a new ticket about it, but i think the support staff might have refunded the item based on a previous state it was in. They can check the logs again, assuming you have the screenshot of the "item destroyed" message along with the time it happened.

Edited by VModChimichanga, 29 April 2016 - 08:31 PM.

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