112 replies to this topic

[bakariou]

Guys, 

This is the ways what I am doing now for my steam a/c.

It's work for me.

But other problem  I still find the solution.

I'm not a professional IT guys. So, some of the question I unable to answer it. Sorry for it. 

 

how?

[8768160424095718987]

Still unable to play the game. Anyone from WarpPortal please answer....

[8768160424095718987]

Is it a DDoS attack? I believe VModCupcake was saaying something about an attack. At least post something substantial and informative.

[Stevenzone]

they give some solution boxes daily losses?

[palmt0ptiger]

Is the game closing down? Why can't we log in?     

[jaxspicing]

Is the game closing down? Why can't we log in?     

proly

[Stevenzone]

30 Hours and i can't login :/

[Stevenzone]

30 Hours and i can't login :/

[Aiellovesyou]

Daily boxessssssssss T_____________________T !!

[esward]

any gm's can response for those player have problem like this?

 

[VModCupcake]

Just talked to Genesis and he said that anyone who is still having an issue should make a ticket.  That also applies to anyone who has been unable to claim daily gift boxes.

 

Here is the link to do that https://support.warp...in/Default.aspx  Once you have made your ticket, click on "register" on that same page to create a support account. This will let you view and reply to your ticket online rather than waiting for an email.

 

I'm sure premium users will be compensated for the time lost, just mention that in your ticket so support can verify that you had premium in effect.

[kumpiakot]

any update on log in issue it is not steam account is having the problem alone...

[jaxspicing]

seriously tho ! cant they just restart the server?

Edited by jaxspicing, 09 May 2016 - 03:46 PM.

[bumblebee0830]

til now no update from any people from rose? come on what's happening?

[Stevenzone]

Until When !! >_______________<!!

[bumblebee0830]

Daily boxessssssssss T_____________________T !!

 

yes our daily boxes, how many boxes have we lost? come on people of warpportal update us...

[esward]

yes please upate us...

[Stevenzone]

yes our daily boxes, how many boxes have we lost? come on people of warpportal update us...

 

Worse they provide no information to affected users : /

Edited by Stevenzone, 09 May 2016 - 07:01 PM.

[bumblebee0830]

Worse they provide no information to affected users : /

 

i hope good compensation will be given to us... no update for 30 hrs, closed some thread!

[Stevenzone]

i hope good compensation will be given to us... no update for 30 hrs, closed some thread!

http://www.mmoserver.../na_rose_online

 

Yes. More than 30 hours without being able to enter and no information of any quick solution.        

[palmt0ptiger]

 

Just talked to Genesis and he said that anyone who is still having an issue should make a ticket.  That also applies to anyone who has been unable to claim daily gift boxes.

 

Here is the link to do that https://support.warp...in/Default.aspx  Once you have made your ticket, click on "register" on that same page to create a support account. This will let you view and reply to your ticket online rather than waiting for an email.

 

I'm sure premium users will be compensated for the time lost, just mention that in your ticket so support can verify that you had premium in effect.

 

 

 

I've already submitted a ticket. I hope to get a response soooooooooon... I hope even regular players will get some kind of compensation. We've invested quite our time to playing the game too.

[bumblebee0830]

I've already submitted a ticket. I hope to get a response soooooooooon... I hope even regular players will get some kind of compensation. We've invested quite our time to playing the game too.

 

I have also send a ticket yesterday & even message CM Dragonlark and til now no response from them, is it about time we stop playing rose? hahahaha

[angeltje]

Jeez the staff has weekend also. They maybe celebrated mothers day too or did something else on their free day. Give them some time to fix it.

[Stevenzone]

Jeez the staff has weekend also. They maybe celebrated mothers day too or did something else on their free day. Give them some time to fix it.

a message like "We're seeing a solution prompt" let people write so much, but do not provide any information.

[angeltje]

a message like "We're seeing a solution prompt" let people write so much, but do not provide any information.

Maybe Since they are free on the weekend and are now too busy to fix it.