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I got banned?


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#1 Name85738

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Posted 25 May 2016 - 01:47 AM

Im having a trouble with captcha everytime I visit a browser due to to some malicoius malware where my windows defender & MES cant detect it

I cant even access ro FTP server and now I got banned????  :omg:

I only able to play ro twice a week bcoz my busy hospital work as clinical pharm.

 

49013805829b88733083f92acebfcb6147b0866e


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#2 VModCinnamon

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Posted 25 May 2016 - 01:56 AM

Please register a support account and send in a ticket about your account issue.

 

Learn how to send a support ticket, here.

 

 


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#3 Name85738

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Posted 25 May 2016 - 02:08 AM

i cant even register... every time I filled-up and  enter it.. nothing happen only refreshing page.


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#4 VModCinnamon

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Posted 25 May 2016 - 02:13 AM

Try another web browser like Chrome or Edge.


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#5 KirinKishi808

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Posted 25 May 2016 - 03:26 AM

have you tried Malwarebyte? its free btw


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#6 Kadelia

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Posted 25 May 2016 - 05:26 AM

Kaspersky labs makes the best free antivirus/maleare scanner imo.

http://usa.kaspersky...free-virus-scan
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#7 Havenn

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Posted 25 May 2016 - 06:17 AM

McAfee is great, if you want to murder your viruses and bury them on a beach


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#8 ForteGS

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Posted 25 May 2016 - 01:08 PM

have you tried Malwarebyte? its free btw

 

Yeah good one.

offtopic: your pic sometimes scary me in some ways :ani_swt3:

 

McAfee is great, if you want to murder your viruses and bury them on a beach

 

Last time i try this one i get my windows so slowly to work :c


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#9 Name85738

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Posted 27 May 2016 - 03:09 AM

If I manage to unbanned my account (at home)

and play again at hospital PC with 3,500kb/sec internet for free (due to night shift) 

where there's a cute nasty malware and I cant do some malware-byte action because im not a TI expert and the PC have lots important control drug data.

 

do I get this kind of banned again???  

 

 


Edited by shishit, 27 May 2016 - 03:21 AM.

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#10 NoDice

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Posted 27 May 2016 - 03:27 AM

It would depend on the reason behind your temporary ban. I don't think you can get banned for playing with the same account across different IPs. Unless this malware is the reason why your account was suspended in the first place.

Also, if no one else knows, notify someone in-charge regarding the malware at your workplace since you mentioned that it contains sensitive information. You wouldn't want it to get corrupted.


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#11 KirinKishi808

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Posted 27 May 2016 - 03:30 AM

haha as I suspected earlier the reason you are banned is because you are playing from hospital network. I bet someone in the hospital network have done some nasty-naughty stuff which lead to your banning.

 

Do not worry about Malwarebyte, just exclude the sensitive file folder in the scanning and you will be alright. Or ask someone with computer knowledge to do it for you.


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#12 VModCinnamon

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Posted 27 May 2016 - 04:35 AM

Suggested solution #2 here looks relevant to the FTP access issue you are experiencing. Please give it a good read and see if it helps.

 

On the malware problem, Malwarebytes is a straight forward application. Simply install the free version and make it scan your system. If you are unsure what to remove after the scanning process save the scanning results and send me the log in a private message.


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