I have tried things like turning off my firewall/antivirus. I also cannot connect to ftp sites using any of my available web browser.
How to fix "Failed to connect to file server." ?
#1
Posted 28 May 2016 - 12:07 AM
#2
Posted 28 May 2016 - 12:13 AM
Please check point #2 [The updater fails to connect to the server] under this topic, see if that resolves the issue.
#3
Posted 28 May 2016 - 01:51 AM
No hope. I'm still encountering the error after performing the instructions on that topic.
#4
Posted 28 May 2016 - 02:02 AM
Okay, were you able to access any of the listed FTP servers in the suggested solution?
#5
Posted 28 May 2016 - 02:12 AM
No, I can't access any of them
#6
Posted 28 May 2016 - 05:16 AM
Also happened to me. Maybe you can also send a ticket to customer support for help.
just suggesting.
#7
Posted 28 May 2016 - 05:46 AM
The problem is that Enwyll131 can't open the listed FTP servers, which is something outside WP support.
I'd guess the user is playing from a restricted network (e.g. college), if that's the case then the network administrators need to be contacted about the issue. The other option would be to use a VPN service.
#8
Posted 28 May 2016 - 09:54 PM
Okay, I see thanks for the help.
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