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AYUDA URGENTE!


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#1 thedeath01

thedeath01

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Posted 01 June 2016 - 04:27 PM

no puedo ingresar mi cuenta de metal assault en el foro ni en la web.... tampoco me carga el launcher del juego! no se si este baneado o que esta pasando pero necesito una respuesta!

 

venezuela- estado bolivar. (UTC-04:30) Caracas

 

Microsoft Windows [Versión 6.1.7601]

Copyright © 2009 Microsoft Corporation. Reservados todos los derechos.
 
C:\Users\Eilen>tracert www.warpportal.com
 
Traza a la dirección web.warpportal.com [128.241.93.57]
sobre un máximo de 30 saltos:
 
  1     2 ms     2 ms     2 ms  192.168.1.1 [192.168.1.1]
  2   250 ms   248 ms     *     190-198-224-1.dyn.dsl.cantv.net [190.198.224.1]
 
  3   171 ms   302 ms   365 ms  172.16.96.3 [172.16.96.3]
  4   477 ms   337 ms   220 ms  10.82.0.225 [10.82.0.225]
  5   271 ms   253 ms   191 ms  10.82.0.197 [10.82.0.197]
  6   335 ms   361 ms   418 ms  10.150.0.210 [10.150.0.210]
  7   546 ms   547 ms   637 ms  63.245.43.193
  8   215 ms   170 ms   244 ms  63.245.5.180
  9   180 ms   188 ms   210 ms  xe-0-7-0-27.r04.miamfl02.us.bb.gin.ntt.net [129.
250.198.217]
 10   252 ms   259 ms   221 ms  ae-3.r21.miamfl02.us.bb.gin.ntt.net [129.250.4.2
50]
 11     *      344 ms   342 ms  ae-4.r22.dllstx09.us.bb.gin.ntt.net [129.250.2.2
19]
 12   490 ms   525 ms   638 ms  ae-5.r22.lsanca07.us.bb.gin.ntt.net [129.250.7.6
9]
 13   442 ms   470 ms   426 ms  ae-1.r01.lsanca07.us.bb.gin.ntt.net [129.250.3.1
23]
 14   507 ms   513 ms   499 ms  xe-0-7-0-1.r01.lsanca07.us.ce.gin.ntt.net [198.1
72.90.170]
 15   404 ms   379 ms   392 ms  portal.demarcation.gravityus.com [204.2.170.50]
 
 16   426 ms     *      370 ms  ragnarokonline1.com [128.241.93.57]
 
Traza completa.
 
C:\Users\Eilen>

Edited by thedeath01, 01 June 2016 - 04:57 PM.

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#2 VModCupcake

VModCupcake

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Posted 01 June 2016 - 06:34 PM

Sorry that you are having this problem. You will need to make a ticket so support can help you..   Here is the link to do that https://support.warp...in/Default.aspx  You can include your tracert information in the ticket, as well as any other important information.  

 

You should also consider making a support account so you can view and reply to your ticket online. You can do that on the same page that I linked.

 

Since no one here a the forum can help you with this issue, I am closing this topic,  I hope you are able to play MA again soon. Good luck!


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