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Need help with 'incorrect' purchase


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#1 Magichealer

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Posted 21 June 2016 - 08:45 AM

Due to the purchase of 30 day VIP Package, I had 1500 KP on my a/c.

With the intention of upgrading my newly purchased FAW to a respectable +9, I intended to purchase an "Enriched Elunium 50 Box' for 950 KP , but accidentally clicked on 'Enriched Oridecon 50 Box' instead.

 

I do realize that it's an error on my behalf, but I swear that it was unintentional and I'd be EXTREMELY happy if one of the GMs could please 'rollback' the purchase of KP points for me as I'm feeling really really sorry about it.

 

 

I've raised a Ticket for it and can share the Ticket Number via PM to someone from the GM team to (hopefully) fix this for me.


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#2 Necrohealiac

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Posted 21 June 2016 - 08:46 AM

you could also just put up a chat in eden and ask someone to trade.

that'd honestly get it done faster than waiting for a GM ticket response.

Edited by Necrohealiac, 21 June 2016 - 08:46 AM.

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#3 Magichealer

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Posted 21 June 2016 - 08:48 AM

you could also just put up a chat in eden and ask someone to trade.

that'd honestly get it done faster than waiting for a GM ticket response.

 

That's the first thing that came to my mind, but unfortunately, as the x50 Box got clicked, it's not letting me trade with anyone. 


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#4 Necrohealiac

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Posted 21 June 2016 - 08:52 AM

so you bought the wrong box and then opened it? ticket is the only real option then lol.
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#5 Magichealer

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Posted 21 June 2016 - 08:56 AM

so you bought the wrong box and then opened it? ticket is the only real option then lol.

 

 

yup... I had a "duh" moment over there.. and I don't mean to use this as an excuse by any means, but, when I was clicking the box, it didn't give me a warning that choosing to do so won't let me trade the resulting items...  :sob:  :sob:  :sob:


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#6 Megumin1

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Posted 23 June 2016 - 12:33 AM

I feel for you.

 

I also made quite a mistake today with heavy lifter. Apparently the stuff in there can't be traded. Yeesh.

 

I did send a ticket. Hope they'd have mercy on me and attend on the matter within a week. :)


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#7 2791130726184901777

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Posted 23 June 2016 - 12:59 AM

The enriched box description stated that the item is not eligible for refund once you open it. Enriched Ori always comes in handy at some point whenever you want to upgrade your weapon to +9. Maybe you can keep it until then if things didn't work out.

If you have trustworthy friends, sometimes they can lend their weapon for you to upgrade it with the Ore, and pay you 2.5m for each attempts. Or whatever the amount that you sell the box for divided by 50. I do that all the time, and we ended up saving a lot more money since one person has all the ore, then everybody just pool in their weapon for upgrades and pay individually for each attempts. Sometimes only take 2 ore to +9, and you will be left with 48 untradable enriched ore, but with my method, I hardly wasted any ores. 




 


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#8 Magichealer

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Posted 25 June 2016 - 12:45 AM

The enriched box description stated that the item is not eligible for refund once you open it. Enriched Ori always comes in handy at some point whenever you want to upgrade your weapon to +9. Maybe you can keep it until then if things didn't work out.

If you have trustworthy friends, sometimes they can lend their weapon for you to upgrade it with the Ore, and pay you 2.5m for each attempts. Or whatever the amount that you sell the box for divided by 50. I do that all the time, and we ended up saving a lot more money since one person has all the ore, then everybody just pool in their weapon for upgrades and pay individually for each attempts. Sometimes only take 2 ore to +9, and you will be left with 48 untradable enriched ore, but with my method, I hardly wasted any ores. 

That's quite a good idea tbh !!!


 

 


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