I need help purchasing WPE! - WarpPortal Technical - WarpPortal Community Forums

Jump to content


Photo
- - - - -

I need help purchasing WPE!


  • Please log in to reply
6 replies to this topic

#1 Zynerex

Zynerex

    Amateur Blogger

  • Members
  • 141 posts
  • LocationCanada
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 23 June 2016 - 01:24 AM

Hi, i cannot buy wpe on website because i register on steam, but my steam account got hacked by someone else and it is now locked. I send a ticket on steamsupport and i added proof but nothing happens still lock. How am i suppose to buy WPE ?? or is it possible to move my account to my another WP account? so i can purchase WPE. Please help me :( 

 

Thank you!!


  • 0

#2 Necrohealiac

Necrohealiac

    10,000 posts and not even a Tiki-Shirt.

  • Members
  • 13389 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 23 June 2016 - 06:01 AM

did you wait for reply from steam? regardless, this is something that you need to ticket in, no one's gonna be able to help you out here.

also, two step authentication for steam please...it's so easy to set up.
  • 0

#3 Zynerex

Zynerex

    Amateur Blogger

  • Members
  • 141 posts
  • LocationCanada
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 23 June 2016 - 07:14 AM

yep they emailed me but nothing happens


  • 0

#4 Zynerex

Zynerex

    Amateur Blogger

  • Members
  • 141 posts
  • LocationCanada
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 23 June 2016 - 07:16 AM

i also send a ticket to WP, just waiting from thier respond, hopefully they help me out :)


  • 0

#5 Necrohealiac

Necrohealiac

    10,000 posts and not even a Tiki-Shirt.

  • Members
  • 13389 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 23 June 2016 - 07:27 AM

yep they emailed me but nothing happens


what did they say in the email? when someone hacked my steam account ages ago i got it taken care of that same day.
  • 0

#6 Zynerex

Zynerex

    Amateur Blogger

  • Members
  • 141 posts
  • LocationCanada
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 23 June 2016 - 07:40 AM

this is only they said

 

========= Please enter your reply ABOVE this line =========

Hello,

Thank you for adding a message to your question. We will respond to your message by email.

Anytime you wish you can view your question online:
https://support.stea...=9537-RYUG-2330

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your question may already be answered in our knowledgebase:
https://support.stea...hp?searchwords=

As an alternate resource, please check Steam Discussions as other users may have resolved this issue:
http://steamcommunit...ssions/forum/1/


  • 0

#7 Necrohealiac

Necrohealiac

    10,000 posts and not even a Tiki-Shirt.

  • Members
  • 13389 posts
  • Playing:Ragnarok Online
  • Server:Chaos

Posted 23 June 2016 - 07:42 AM

yeah that's just a default reply; they haven't actually responded to your ticket yet. once they do it should be cleared up pretty quick.

and then please secure your account w/ 2 step authentication
  • 0




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users