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Payment Error AVS check


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14 replies to this topic

#1 PervySageMarty

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Posted 23 June 2016 - 03:05 PM

Dunno if anyone else has this problem or its just me? I seem to keep getting I don't pass a VAS check or my card number is invalid or worse..........the transaction is refused!!! I am doing nothing any different from all those other times.

 

 

 

............maybe I should just donate the money to the Fuyukikun foundation instead.........


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#2 Campitor

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Posted 23 June 2016 - 03:09 PM

PM me your ticket number and I will get it looked into right now.


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#3 Fuuton

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Posted 23 June 2016 - 07:37 PM

look at that quick response time. $ talks :heh:


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#4 Chaiso

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Posted 23 June 2016 - 09:34 PM

Mine is the same, failed AVS check. I just used Paypal instead and that worked


Edited by Chaiso, 23 June 2016 - 09:34 PM.

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#5 Road

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Posted 25 June 2016 - 03:27 AM

same issue here......>__<!  what to do?

 

Failed AVS-check. this is a first for me ><!


Edited by Road, 25 June 2016 - 03:28 AM.

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#6 VModCinnamon

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Posted 25 June 2016 - 05:50 AM

same issue here......>__<!  what to do?

 

Failed AVS-check. this is a first for me ><!

 

Please send a support ticket to the billing department or use another payment option.


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#7 cory

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Posted 25 June 2016 - 01:50 PM

Trying to add WPE.... 

 

Used the same credit card I've been using the past 5 years or so.

 

 

Edit: used a different payment method (another card) and it worked just now.  Maybe my original card got mixed with bad cards?


Edited by cory, 25 June 2016 - 01:54 PM.

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#8 HeresNatan

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Posted 27 June 2016 - 02:48 PM

Same me too :(, with different card numbers and values. My bank send the money, but WP fail...

Not solved atm :(

OMG

:wah: 
Time to sell jellopy


Edited by HeresNatan, 28 June 2016 - 01:57 PM.

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#9 oktay89

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Posted 11 July 2016 - 08:43 AM

Same problem! Again and again. Fix it finally. Both of my accounts with this error!


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#10 kappakeepokupo

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Posted 14 July 2016 - 05:41 PM

Having the same problem too. Says 'Failed AVS Check: 10556'. What can I do except for waiting for the response of WP Support?


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#11 VModCinnamon

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Posted 14 July 2016 - 06:13 PM

Looking if there is any update on the situation from the team, meanwhile I would advise using another payment method (e.g. PayPal). Sorry for the inconvenience.


Edited by VModCinnamon, 14 July 2016 - 06:14 PM.

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#12 kappakeepokupo

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Posted 14 July 2016 - 06:14 PM

Looking if there is any update on the situation from the team, meanwhile I would advise using another payment method (e.g. PayPal). Sorry for the inconvenience.

Thanks for the update.


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#13 Claudita

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Posted 15 July 2016 - 03:02 PM

Hello, i got the same issue, It says "'Failed AVS Check: 10556'" and didnt get any WP, but when i checked my bank account they took the money, is there any way to recover that money? cause it was charged twice! and well i am poor lol 

 

Thanks! 


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#14 VModCinnamon

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Posted 15 July 2016 - 03:48 PM

Payment in that case will not be processed, give it at least 3 working days for the funds to return.


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#15 VModCinnamon

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Posted 15 July 2016 - 09:48 PM

Still waiting on an official update from the staff but here what I have gathered so far:
 
Failed AVS Check [code number] is a generic check-out payment error that indicates an issue with the entered information. Usually it's the billing address or the ZIP code. If said details are different than what you have on your bank file then the error will come up. 
 
If you may, go for another payment attempt but make sure of the entered details. If you are certain the information is correct and the credit card is still being declined then send in a support ticket to Warpportal billing department. At the same time you might want to contact your bank institution about AVS checks.


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