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#1 millionsmiles

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Posted 01 July 2016 - 03:53 PM

Ok so I was tryna purchase IM using load central. I always get "There has been an error with the product information" message. I made a ticket 30+ hours ago and still no response. Why cant you guys just tryna fix everything. Almost everything and anything on this game is bugged.


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#2 admintox

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Posted 01 July 2016 - 06:40 PM

How to Fix? Microsoft C++ runtime error? after update cant open client? error keeps poping after i start the client?

 


Edited by VModCupcake, 02 July 2016 - 08:03 AM.

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#3 voxdei

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Posted 02 July 2016 - 01:04 AM

Any reason why WP and steam wont be supporting a payment method from the Philippines?


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#4 VModCupcake

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Posted 02 July 2016 - 08:24 AM

Ok so I was tryna purchase IM using load central. I always get "There has been an error with the product information" message. I made a ticket 30+ hours ago and still no response. Why cant you guys just tryna fix everything. Almost everything and anything on this game is bugged.

Please check your spam folder. It's possible that a reply from support was misdirected to spam. You might also consider creating a support account so you can view and reply to your tickets online rather than through emails.  You can do that by clicking on "register" on the support page

 

How to Fix? Microsoft C++ runtime error? after update cant open client? error keeps poping after i start the client?

Please make a topic about this in the Technical Support section so someone can help you.

 

Any reason why WP and steam wont be supporting a payment method from the Philippines?

I know several players have been having issues over the past week.  I don't have any information on which country they have been from. The issue has been happening sporadically across all of the games.I do know there will be a maintenance of the billing server this coming week. The two may or may not be related.

 

However, anyone who is unable to purchase WPE should make a ticket so the support team can look into their specific problem. Here is the link to do that 

 

 

Closing topic


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