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[Announcement] Warpportal Maintenance July 6th


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#26 Campitor

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Posted 06 July 2016 - 06:49 PM

We have not heard an update from the billing team at this time.
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#27 ShoLin

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Posted 06 July 2016 - 06:52 PM

If you manage to log in you'll lose your vip btw.


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#28 Sweatgoodgame

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Posted 06 July 2016 - 06:53 PM

apparently 1 hour is not 60 mins


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#29 Richkr

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Posted 06 July 2016 - 06:56 PM

You guys decided to run this 'quick' maintenance on the last day of Drop/Bonus Exp. It's evening for a lot of people and tomorrow we will be back home expecting for another long maintenance. Congrats WP


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#30 Campitor

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Posted 06 July 2016 - 06:57 PM

You guys decided to run this 'quick' maintenance on the last day of Drop/Bonus Exp. It's evening for a lot of people and tomorrow we will be back home expecting for another long maintenance. Congrats WP

Drop/EXP will be extended through the weekend.
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#31 SFever

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Posted 06 July 2016 - 06:57 PM

was kicked out by the server   during a bio4 party now i missed both runs . Thanks WP.


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#32 DestinyTalim

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Posted 06 July 2016 - 06:58 PM

Drop/EXP will be extended through the weekend.

 

At least we'll get that.  Those who had VIP but lost it before trying to relog, will we get it back?  I was supposed to be VIP until Aug. 5, but before I tried relogging it said I wasn't anymore.


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#33 Campitor

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Posted 06 July 2016 - 06:59 PM

At least we'll get that.  Those who had VIP but lost it before trying to relog, will we get it back?  I was supposed to be VIP until Aug. 5, but before I tried relogging it said I wasn't anymore.


Thats because the server that determines VIP status is down. Once this maintenance is done VIP will work again.
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#34 DestinyTalim

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Posted 06 July 2016 - 07:07 PM

Thats because the server that determines VIP status is down. Once this maintenance is done VIP will work again.

 

Thank you.  Have you gotten an ETA yet?


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#35 Oda

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Posted 06 July 2016 - 07:12 PM

Thank you.  Have you gotten an ETA yet?

No updated ETA yet, unfortunately. 


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#36 ForteGS

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Posted 06 July 2016 - 07:17 PM

No updated ETA yet, unfortunately. 

 

You can at least doing the july 7th maintenance right now? i mean better use this time so tomorrow in the night can get on RO and not wait for 2 days :/


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#37 teresias

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Posted 06 July 2016 - 07:29 PM

Drop/EXP will be extended through the weekend.


Does this drop event extension include Classic?
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#38 Campitor

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Posted 06 July 2016 - 07:30 PM

Does this drop event extension include Classic?

Yes
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#39 dawnte

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Posted 06 July 2016 - 07:40 PM

Shadow Gear Refine Event pls till maint

Edited by dawnte, 06 July 2016 - 07:44 PM.

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#40 ForteGS

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Posted 06 July 2016 - 07:42 PM

Let the Shadow Gear Refine Event stay please :(

 

Is ON? i try 4 days ago and nothing


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#41 Creusebek

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Posted 06 July 2016 - 07:47 PM

I think we should get a vip bonus until tomorrow for all this trouble, i'ts already 2:00am in my country, c'mon WP finish it already!


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#42 DestinyTalim

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Posted 06 July 2016 - 07:54 PM

I was able to log on now.


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#43 NoDice

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Posted 06 July 2016 - 07:54 PM

I was able to log into my alts just now.

 

Edit: Ninja'd by Destiny.

Edit #2: Edited out the starting sentence for consistency purposes (since Oda said they have yet to receive official confirmation on the maintenance being over.


Edited by NoDice, 06 July 2016 - 09:11 PM.

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#44 Oda

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Posted 06 July 2016 - 07:58 PM

Logins are back up, though we haven't gotten the official word that the maintenance is finished yet. Possible there will be more instability until then. 


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#45 Richkr

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Posted 06 July 2016 - 08:05 PM

payment page still down it seems. need to vip


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#46 DestinyTalim

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Posted 06 July 2016 - 08:12 PM

Its done. I was able to log into my alts just now.

 

Edit: Ninja'd by Destiny.

 

Thought I'd gotten ninja'd by you :rofl:


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#47 Campitor

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Posted 06 July 2016 - 09:42 PM

Good Evening Folks,

We just got the all clear from the Billing and IT teams. I will be heading home now and will see you again in about 10 hours for the normal weekly maintenance plus Chaos Bonus Maintenance.
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