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#1 zilahmonsan

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Posted 27 July 2016 - 02:47 AM

Hey guys. I just received the RO newsletter telling me to redeem the code but there was no code in the mail. It just says :

 

We have included a code for a headgear item!

#Extra6 CODE

To redeem it, check out the GUIDE! This code can only be used ONCE per RO account and expires 2 months from now, so don't wait to pick it up!

 

Is it already being sent or am I just too excited?


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#2 ROCKheir

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Posted 27 July 2016 - 03:06 AM

Whereja get the notice? Here at WP or thru your email?


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#3 scraps345

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Posted 27 July 2016 - 03:36 AM

I also got the same email. It was in my Junk Box :heh:. No code though.


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#4 VModCinnamon

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Posted 27 July 2016 - 03:37 AM

Will need the CMs to check on this issue, just a few more hours to go. Be patient till then.


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#5 KriticalAssassin

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Posted 27 July 2016 - 03:46 AM

I didn't even get the email... lol


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#6 NormalPeople

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Posted 27 July 2016 - 04:49 AM

Hey guys. I just received the RO newsletter telling me to redeem the code but there was no code in the mail. It just says :

 

We have included a code for a headgear item!

#Extra6 CODE

To redeem it, check out the GUIDE! This code can only be used ONCE per RO account and expires 2 months from now, so don't wait to pick it up!

 

Is it already being sent or am I just too excited?

 

lol,your profile picture really fit with this condition  :heh:


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#7 TattooedChef

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Posted 27 July 2016 - 05:16 AM

No news letter for me yet, and I even checked my spam folder


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#8 ChaoticRK

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Posted 27 July 2016 - 07:23 AM

Hmm, so only one ro account for 1 WP account could get the headgear? Not all the ro accounts inside that WP could get the headgear. Lucky to those peeps who only put 1 ro per 1 WP. IYKWIM


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#9 Oda

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Posted 27 July 2016 - 07:27 AM

Hey guys. I just received the RO newsletter telling me to redeem the code but there was no code in the mail. It just says :

 

We have included a code for a headgear item!

#Extra6 CODE

To redeem it, check out the GUIDE! This code can only be used ONCE per RO account and expires 2 months from now, so don't wait to pick it up!

 

Is it already being sent or am I just too excited?

What do you see when you click on the extra6?

 

Our mailing service sends out a limited number of newsletters first for tracking, but it looks like the email service may have screwed up the codes. We're checking it out. 


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#10 TattooedChef

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Posted 27 July 2016 - 08:14 AM

 

 

Our mailing service sends out a limited number of newsletters first for tracking, but it looks like the email service may have screwed up the codes. We're checking it out. 

 

 

Do we have an eta on the newsletter for those of us still waiting? 


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#11 Campitor

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Posted 27 July 2016 - 08:32 AM

Do we have an eta on the newsletter for those of us still waiting? 

Its looking like a set of emails without codes will finish sending this afternoon. We are working on a follow up email which will properly contain the codes but have no eta as trying to figure out what went wrong with the email services tools is a little.. frustrating.


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#12 dagger47

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Posted 27 July 2016 - 08:36 AM

is it 2 late to subscribe for costume?


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#13 VModCinnamon

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Posted 27 July 2016 - 08:47 AM

is it 2 late to subscribe for costume?

 

Yes, the list of subscribers has been pulled already.


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#14 TattooedChef

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Posted 27 July 2016 - 08:47 AM

Its looking like a set of emails without codes will finish sending this afternoon. We are working on a follow up email which will properly contain the codes but have no eta as trying to figure out what went wrong with the email services tools is a little.. frustrating.

 

 

Thanks for the info Camp, although I'm not real hopeful that it will be fixed anytime soon........nothing against you guys, it's just the way this game seems go


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#15 Oda

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Posted 27 July 2016 - 08:48 AM

Do we have an eta on the newsletter for those of us still waiting? 

We're doing internal tests to get the code working before we sent the rest out


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#16 Campitor

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Posted 27 July 2016 - 08:55 AM

Thanks for the info Camp, although I'm not real hopeful that it will be fixed anytime soon........nothing against you guys, it's just the way this game seems go

Internal test was successful so expect 1 bad email then 1 good email.


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#17 Joaco

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Posted 27 July 2016 - 09:54 AM

I haven't received the newsletter since ages, and I requested it when I created the account. I don't know what's going on.


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#18 Kusanagisama

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Posted 27 July 2016 - 10:11 AM

I subscribed when Oda told us about the promotion, but I also did not receive any email.


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#19 TheFunnyGuy

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Posted 27 July 2016 - 10:17 AM

Is probably in spam, mine was =p


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#20 Kusanagisama

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Posted 27 July 2016 - 10:44 AM

Wasn't in mine also.


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#21 YuyaFungami

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Posted 27 July 2016 - 11:57 AM

So I assume the email I just got an hour ago was incorrect because cannot see nothing in it even though the title of the email says RO1 Code correction lol.


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#22 Erydanos

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Posted 27 July 2016 - 11:58 AM

Got the newsletter already.

 

Though even if the title says: MidSummer Sale Madness! (RO1 Code Correction)

 

There's no code.

 

Nada.

Nothing.

Rien.

 

Is this the 'bad email' you guys spoke of?  Hope this wasn't the 'good email'....


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#23 Kusanagisama

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Posted 27 July 2016 - 12:32 PM

Just got the email. No code, though. There's a link saying that it's to a guide, but I can't access it from work. Will try again at home.


Edited by Kusanagisama, 27 July 2016 - 12:35 PM.

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#24 Oda

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Posted 27 July 2016 - 12:33 PM

I haven't received the newsletter since ages, and I requested it when I created the account. I don't know what's going on.

We had to remove a lot of email addresses from our list due to them getting consistantly bounced by spam/junk mail filters. Our email hosting service gets in trouble if too large a percentage of emails 'bounce' by getting trashed or junked so we have had to purge the list a few times. Safest way is to make sure that your registred email considers us a safe sender and log into warpportal, uncheck the newsletter and save, then re-subscribe.


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#25 son12

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Posted 27 July 2016 - 12:36 PM

I've received an email named

MidSummer Sale Madness! (RO1 Code Correction)

but yeah no code, or I don't see it anywhere x.x


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