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Warp Portal Points to Kafra Points


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#1 Zeromir

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Posted 16 August 2016 - 07:46 AM

So, I play on steam. good deal, no? And I've been told it's actually bad, but hey, I was using it at the time. then I learn I can convert WP points to Kafra Points? Good deal! I try to do the surveys (the ones that don't boot me out, at least) and earning WP points. But then I learn, after 7 surveys, I can't convert them to KP because I'm on steam? What gives? It's still my warp portal account. there's no different account between the steam launcher and basic download from official site. Is there a way to transfer the points anyways?


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#2 VModCinnamon

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Posted 16 August 2016 - 07:52 AM

Was the game account ID created through Steam?


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#3 Zeromir

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Posted 16 August 2016 - 07:54 AM

No, it wasn't created through Steam. I created on warp portal site, and I use the account through steam. I'm able to play it on linux easily by taking the steam files, and copying it to my linux laptop and signing in using my warp portal sign-in.


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#4 Zeromir

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Posted 16 August 2016 - 08:00 AM

And other than me using an account other than my steam to log-in, I'm not sure if it's a WP account. I only recently came back, after having played it a long time ago, before Renewal came around and Classic wasn't "Classic". so, 2009? 2008?


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#5 VModCinnamon

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Posted 16 August 2016 - 08:19 AM

Strange, please check this guide and let me know at what point the issue starts.


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#6 Zeromir

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Posted 16 August 2016 - 08:27 AM

Seems the issue is the conversion menu not actually showing up. didn't even know the conversion list shows up underneath the info for Ragnarok in "Power-Up". I'd put a screenshot, but for some reason the reply box here won't let me :|

 

 


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#7 VModCinnamon

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Posted 16 August 2016 - 08:30 AM

Upload to imgur and try again. Make sure to blur or omit your account IDs.


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#8 Zeromir

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Posted 16 August 2016 - 08:39 AM

God, thinking of uploading image with ID's showing. I'm such a dunce sometimes. Here we go though, all set

 

(Not letting me use image extension, here's the link to post on imgur http://imgur.com/a/88nKp )


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#9 VModCinnamon

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Posted 16 August 2016 - 09:04 AM

Usually that happens if the account was created through Steam,  I don't know if it's the same deal with Facebook logins.

Still looking into the issue with the team. Meanwhile send a ticket to the billing department. Push for a polite request to transfer the points to the game ID, a clear statement of the reason(s) in hand is good to include.

 

Will keep you posted.

 

 

Update:
The account is found to be created through Steam.

As a general note: Because the account was registered through Steam, WPE earned through completing surveys wouldn't transfer.


Edited by VModCinnamon, 16 August 2016 - 10:22 AM.
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#10 Zeromir

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Posted 16 August 2016 - 09:06 AM

Alright, thanks for the help!


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#11 RatCity

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Posted 03 September 2016 - 06:51 PM

say i save up 1000wpe on my steam account.

 

can i gift it to say my non steam account?

 

i see you guys have the gift options. i just havent got to try it yet since im stuck in the same situation. but im saving up 1k to see if i can gift it


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#12 VModCinnamon

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Posted 03 September 2016 - 11:22 PM

say i save up 1000wpe on my steam account.

 

can i gift it to say my non steam account?

 

i see you guys have the gift options. i just havent got to try it yet since im stuck in the same situation. but im saving up 1k to see if i can gift it

 

Not sure if that's possible but in theory it could be, will ask on Monday for further clarification.


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