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Can't view my equipments


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#1 irolockongmr

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Posted 26 August 2016 - 12:18 AM

Whenever I view my equipment/gears via Alt-E and Alt-Q, it's empty right now. I'm sure that my items are intact because of my character sprite. I even checked my storage, my equipment are gone or unviewable May we ask how to resolve this?
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#2 VModCinnamon

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Posted 26 August 2016 - 03:03 AM

Could be that your client missed August 18th patch files.

Close every RO client and run Ragnarok.exe, if on the patcher bar you see [Patch process completed.] and the issue still persists then try a forced repatch. See below.

 

  1. Close all active RO clients.
  2. Download patch.inf from this link, follow the instructions as is carefully.

 

Keep an eye on your patching bar, if in case it fails download the patch files from iRO FTP server, then place them in your RO folder, run the patcher again.

For other patching issues check the sticky thread of solutions.

 

Let us know if the issue is resolved.


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#3 CloudStrafe

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Posted 26 August 2016 - 10:27 PM

I tried this but items are still not showing inventory and all...


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#4 Axylus

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Posted 29 August 2016 - 07:57 PM

I tried this but items are still not showing inventory and all...


Try the following:

Warning: Don't follow these instructions if you last updated your client before 2016/7/22 because doing so will cause your client to skip installing one or more updates.
  • Download and then extract the following file:

    IRO client updates (2016-07-22 to 2016-08-19).zip
  • Move the files contained in the extracted folder into your IRO client installation folder.
  • Close any and all open clients.
  • Download the following file:

    patch.inf
  • Navigate to the IRO client installation folder in File Explorer/Windows Explorer.
  • Replace the file patch.inf with the version you downloaded in step 4.
  • Open the Renewal client.

Edited by Axylus, 29 August 2016 - 08:00 PM.

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#5 Stone2

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Posted 04 January 2017 - 03:21 AM

Hi, I have the same issue too. I can't seem to view my gears, equipments, inventory, No Visible NPC and other players. 

 

I had already tried re-installing the entire game again from scratch but it don't seem to work. And I forgot to leave my old game files alone and went ahead to replace them as I was downloading the game entirely.

 

After download complete, now patcher is updating from 2016-2(February) Any clue anyone or anyone else have this same problem?


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#6 Axylus

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Posted 04 January 2017 - 04:54 AM

Hi, I have the same issue too. I can't seem to view my gears, equipments, inventory, No Visible NPC and other players. 

I had already tried re-installing the entire game again from scratch but it don't seem to work. And I forgot to leave my old game files alone and went ahead to replace them as I was downloading the game entirely.

After download complete, now patcher is updating from 2016-2(February) Any clue anyone or anyone else have this same problem?


See item 4 in the thread Common problems and their solutions.

Edited by Axylus, 04 January 2017 - 04:54 AM.

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#7 Axylus

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Posted 04 January 2017 - 10:28 AM

For the record, Stone2 was able to resolve his/her problem by doing the following:
  • Clearing Internet Explorer's cache.
  • Resetting Internet Explorer's configuration.
  • Reinstalling all updates released since February 2016.

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#8 Stone2

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Posted 04 January 2017 - 10:34 AM

Thank you Axylus for the guide. It is working now after your guide step by step.

 

And Thank you VModCinnamon too for guiding me patiently step by step.

 

The game is working as intended now. Thank you very much!


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#9 VModCinnamon

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Posted 04 January 2017 - 11:25 AM

Glad to hear, thank you for being patient. The patching issue was being stubborn!


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