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account loss

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#1 Fir3Lord


    I made it Off Topic

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  • Playing:ROSE Online
  • Server:Aura

Posted 22 November 2016 - 05:46 PM

so im coming back after a long long time of not playing. i remember a couple of my accounts, but i don't remember my 2 higher ones, i know the character names cause its in my signature my mage and raider, how would i com across and retrieving my information back, i could provide emails i used and stuff.

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#2 VModCupcake


    Too Legit To Quit

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  • Playing:ROSE Online

Posted 22 November 2016 - 06:21 PM

Welcome back!  


You need to make a ticket. Here is the link to the support page. Give them as much information as you can, including old emails even if you no longer have access to them. You should also consider making a support account. You can do that by clicking on "Register" at the top of the page I just linked here. With a support account, you can view and reply to your tickets at the website rather than waiting for emails. Please give support some time to research your issue. 


Since no one here at the forum can help with this, I am closing the topic but feel free to send me a pm if you have any questions.


Good luck! I hope you are able to play again very soon.

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