3 replies to this topic

[balugajaimee]

warpportal support isn't working or responding

[VModCinnamon]

https://support.warp...in/Default.aspx

Is currently accessible, please try again and let us know if you are still having trouble.

[Vargral]

I'm having a similar issue. The support page loads, but I'm unable to log in to my account on the support page.

 

I was able to submit a ticket [<snip>] without logging in, but am unable to check on the status of it.

 

I tried using Firefox and Internet Explorer.

Edited by VModCinnamon, 31 January 2017 - 08:56 PM.
Removed ticket number.

[VModCinnamon]

For security issues, ticket numbers should not be posted on forums.

 

What you are experiencing is a different issue.

 

To view ticket status please register a support account. Check this guide [here] to learn how to register a support account.

 

To view tickets sent without a support account:

1. After registering and verifying the support account, log on the support account.
2. Click on View Tickets.
3. In Ticket Lookup panel enter your ticket number and email used to send that ticket.
4. Click on Search.
5. Ticket details will be displayed the designed area.