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help, Reset character level

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#1 ariannasativa


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Posted 06 February 2017 - 10:06 AM

Hi, I have a problem I had a year without entering the game and at the moment of entering my user all have level 1 or 2 why? I lost everything I had progressed in the game. This has any solution?

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#2 VModCupcake


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Posted 06 February 2017 - 11:54 AM

This sounds like something you should make a ticket about. Here is the link to the support page


You can also make a support account that will allow you to view and reply to your tickets at the website. Click on "Register" on that same page to make a support account.


Since no one at the forum can help with this, I am closing the topic but please pm me if you have any questions.


Good luck! I hope your issue is resolved soon.


Edited by VModCupcake, 06 February 2017 - 11:57 AM.

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