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Unable to log in through Steam


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#1 Xcythe

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Posted 07 February 2017 - 04:54 PM

I'm using steam and it won't load to select the channels. Was working perfectly fine a few minutes ago. Is it a dragon saga or steam issue?

 

Update - I can log in through the patcher in the game's directory but still doesn't work through steam


Edited by Xcythe, 08 February 2017 - 07:45 AM.

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#2 Fliederduft78

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Posted 08 February 2017 - 12:26 AM

I have no problems logging in. Maybe a steam issue?


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#3 Xcythe

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Posted 08 February 2017 - 05:36 AM

Anyone that plays on steam is having issues? Still not able to log on it won't load channel select screen and just hangs there. I've sent a ticket but no response yet.


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#4 5143121023173906760

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Posted 08 February 2017 - 05:48 AM

You probably dced or didn't disconnected properly the last time you played.

Since the Steam client cannot display error message, you lust first try to log in with the original client (if you don't know what your account name is you can check on your WarpPortal account information) by openning the patcher that is in the game's directory instead of playing through your Steam library.

Once you'll be connected on your account with the original client, you will be able to use the Steam one.
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#5 Xcythe

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Posted 08 February 2017 - 07:12 AM

You probably dced or didn't disconnected properly the last time you played.

Since the Steam client cannot display error message, you lust first try to log in with the original client (if you don't know what your account name is you can check on your WarpPortal account information) by openning the patcher that is in the game's directory instead of playing through your Steam library.

Once you'll be connected on your account with the original client, you will be able to use the Steam one.

 

Hi, just wanted to say thanks I can log in through the game's directory's patcher but I still can't log in through the steam library directly. Is there a fix for this?


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#6 5143121023173906760

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Posted 08 February 2017 - 08:56 AM

I am sorry to tellvyou that I don't really know what is the source of your problem if you cannot log in with the Steam client after playing with the original client once.

I didn't play around with the Steam client a lot so if I have anything that might solve your problem I will write it below.
As for now, just wait for the upcoming maintenance which is today, and see if you can play with the Steam client tomorrow.

Edited by 5143121023173906760, 08 February 2017 - 08:58 AM.

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#7 Xcythe

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Posted 08 February 2017 - 09:20 AM

I am sorry to tellvyou that I don't really know what is the source of your problem if you cannot log in with the Steam client after playing with the original client once.

I didn't play around with the Steam client a lot so if I have anything that might solve your problem I will write it below.
As for now, just wait for the upcoming maintenance which is today, and see if you can play with the Steam client tomorrow.

 

Thanks for trying.


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