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STUCK IN VERGLASS


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#1 Jejeqw

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Posted 09 February 2017 - 10:20 AM

Man i cant play it always freeze when choosing in Channel i cant even choose channel


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#2 Popcorn

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Posted 09 February 2017 - 12:03 PM

I have no problems logging in from anywhere.

Did this start to happen after you  patched?

 


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#3 Jejeqw

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Posted 09 February 2017 - 12:50 PM

i dont know whats happening . im using other account and i can play but my main i got stuck at selecting channel i mean i cant even play always shows blank no channel appears


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#4 Vossel

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Posted 09 February 2017 - 01:02 PM

i remember having this problem as well some time ago, it was fixed after i completly reinstalled and redownloaded the game


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#5 Jejeqw

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Posted 09 February 2017 - 01:11 PM

its always get like this when i log in           https://ibb.co/bU1TgF


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#6 9459160809084800487

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Posted 09 February 2017 - 08:03 PM

its always get like this when i log in           https://ibb.co/bU1TgF

 

I believe i have the same problem as OP. I was farming at Verglas as well and got stuck at the boss room so I restarted the game and now im stuck at the same screen as OP. I already reinstalled the game and the same thing happens. the weird thing is if i try on a different steam account its works fine. so i believe its not steam or ds that has the problem but the problem lies with my character or account. Halp ples >.<

 

 

 

I am on steam btw 


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#7 Popcorn

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Posted 09 February 2017 - 08:12 PM

Did you try to download the pre-patched version from here?

https://forums.warpp...lems/?p=2516733

 

If you could try that it would be helpful. If you're willing to help please try these steps:

download all the RAR files from the provided links. They are 100% trustworthy, hosted on google drive and upload by me.

 

Then use WinRAR or 7-zip to unpack the files into a folder. Copy over the contents of the unpacked "Dragon Saga" folder to the "Steamapps/Common/Dragon Saga" folder and overwrite all existing files.

 

Try to login using steam again and tell me if the problem still persists.

If the problem still persits: After the first download have the game you had to enter an account name (Account ID) and a password.

If you remember that account ID and password please navigate into the "Steamapps/Common/Dragon Saga" folder and start the "patcher.exe" manually. A login screen should appear where you can enter the account ID and password. Try if the login works then. Please know that with this method you can't top-up IM points for accounts created with steam. But it would be very helpful to know if that problem only appears when trying to login using steam.

 

Your help is very much appreciated. Thank you.

 


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#8 9459160809084800487

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Posted 09 February 2017 - 08:24 PM

Did you try to download the pre-patched version from here?

https://forums.warpp...lems/?p=2516733

 

If you could try that it would be helpful. If you're willing to help please try these steps:

download all the RAR files from the provided links. They are 100% trustworthy, hosted on google drive and upload by me.

 

Then use WinRAR or 7-zip to unpack the files into a folder. Copy over the contents of the unpacked "Dragon Saga" folder to the "Steamapps/Common/Dragon Saga" folder and overwrite all existing files.

 

Try to login using steam again and tell me if the problem still persists.

If the problem still persits: After the first download have the game you had to enter an account name (Account ID) and a password.

If you remember that account ID and password please navigate into the "Steamapps/Common/Dragon Saga" folder and start the "patcher.exe" manually. A login screen should appear where you can enter the account ID and password. Try if the login works then. Please know that with this method you can't top-up IM points for accounts created with steam. But it would be very helpful to know if that problem only appears when trying to login using steam.

 

Your help is very much appreciated. Thank you.

 

Im doing it now but i already tried to open from patcher.exe and i dont remember the account id and password that i entered before so i singed up again and like on steam i can log in just fine i am on the game right now with a cutie lvl 1 char :3 but i still can't log in on my real account (◕︿◕✿)


Edited by 9459160809084800487, 09 February 2017 - 08:31 PM.

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#9 Popcorn

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Posted 09 February 2017 - 08:28 PM

Thank you. That is helpful.

 


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#10 9459160809084800487

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Posted 09 February 2017 - 08:50 PM

Did you try to download the pre-patched version from here?

https://forums.warpp...lems/?p=2516733

 

If you could try that it would be helpful. If you're willing to help please try these steps:

download all the RAR files from the provided links. They are 100% trustworthy, hosted on google drive and upload by me.

 

Then use WinRAR or 7-zip to unpack the files into a folder. Copy over the contents of the unpacked "Dragon Saga" folder to the "Steamapps/Common/Dragon Saga" folder and overwrite all existing files.

 

Try to login using steam again and tell me if the problem still persists.

If the problem still persits: After the first download have the game you had to enter an account name (Account ID) and a password.

If you remember that account ID and password please navigate into the "Steamapps/Common/Dragon Saga" folder and start the "patcher.exe" manually. A login screen should appear where you can enter the account ID and password. Try if the login works then. Please know that with this method you can't top-up IM points for accounts created with steam. But it would be very helpful to know if that problem only appears when trying to login using steam.

 

Your help is very much appreciated. Thank you.

 

Well i just did everything u said and unfortunately it still doesn't work I'm still stuck in the same screen as OP but the difference now is i can hear the BGM but i think that's just because it reset my options when i pasted the files. Halp me Popcorn you're my only hope (´・ω・`)


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#11 Popcorn

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Posted 09 February 2017 - 08:50 PM

I forwarded all infos we gathered to the IT team and they will look into it. However it will take some time to get the problem resolved. 

Thank you for your patience.

 


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#12 9459160809084800487

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Posted 09 February 2017 - 09:04 PM

I just remembered my original id and password so now i can log in on my main char but like u said i cant top up and i still cant log in using steam for some reason but i suppose this will do for now thanks! 。◕‿◕。 


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#13 Popcorn

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Posted 09 February 2017 - 09:13 PM

Yes this is exactly what I wanted to know. Thank you very much. That was very very helpful.

 


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#14 kokoii

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Posted 10 February 2017 - 03:10 AM

Yes this is exactly what I wanted to know. Thank you very much. That was very very helpful.

please fix as soon as possible i got the same problem. i cant remember my warportal account just signing in in steam since ive created  my account please resolve this problem thank you. 


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#15 Popcorn

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Posted 10 February 2017 - 01:15 PM

Can anyone who had this issue check if it is working again? That would be highly appreciated.

 


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