4 replies to this topic

[BlackSpir1t]

Hello i just buy Jump chest from Kaska shop, and i just discover that i already have Class lvl 50, so how i destroy that item even i can't remove or sellit / can't trade.. any ideas.

Edited by BlackSpir1t, 19 February 2017 - 01:49 PM.

[Maxscha]

You can send a ticket to have a GM remove the item, or you can take a looooong walk to Jawaii Love Island and donate it to Poring Rock when WL is closed.

 

To submit a ticket, go to this page https://support.warp...in/Default.aspx and press the 'submit a ticket' option. Good Luck and Happy Gaming!

 

To get to Jawaii Love Island is confusing to explain to a new player in forums, but if you see me online in game, I'll show you the way. Others may help also?

It's sad you may have to destroy a valuable item like that instead of trading it to an alt. I don't see why that item isn't tradeable or sellable in Auction House.

 

Cheers!

IGN: Wyrdd

[Arbalist]

I actually would not suggest that. Deleting/donating would be the last thing I'd do.

If you're going to submit a ticket, ask to see if the GM can instead send it to another character on the same account that can actually use it. If you rightfully purchased it without knowing that it could not be used, you honestly should try to appeal for a transfer or a refund.

[Maxscha]

I agree with Arby; try for a way to transfer/refund it first. Start with sending a Ticket...

I'd hope that support would be understanding of this situation. A shame to waste it...

Edited by Maxscha, 19 February 2017 - 08:10 PM.

[Varitas]

Hello, 

 

Sounds like everyone already gave great advice.  If you purchased an item that you are not able to use, the Warpportal Support Team will be happy to assist you. 

 

Sincerely, 

 

CM Varitas