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Random Disconnections


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#26 Kisats05

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Posted 02 April 2017 - 02:03 AM

It's so hard to reconnect to the game again  as of post time. :p_sad:


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#27 zanzibar462013

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Posted 06 April 2017 - 07:35 PM

my character is still disconnected i filed 2 months ago still until now its always disconnected!!!!!!!!!


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#28 VModCinnamon

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Posted 07 April 2017 - 03:57 AM

my character is still disconnected i filed 2 months ago still until now its always disconnected!!!!!!!!!

 

Hello zanzibar, your character disconnection issue is different and specific to migrated pRo accounts. I hope the staff are able to assist you in ticket some time soon.


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#29 GetBack

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Posted 09 April 2017 - 05:05 AM

I got 5 Random Disconnection from the last 2 Hrs.


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#30 9995140418085905013

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Posted 12 April 2017 - 05:25 PM

Still getting random disconnections when i vend :(
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#31 Kisats05

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Posted 12 April 2017 - 07:43 PM

Me either. It really affects my gaming experience.


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#32 BrethColgate

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Posted 13 April 2017 - 08:42 PM

DIsconnected 5~10 times since the past hours after maintenance. Failed to finish 2 instances (Isle of Bios and Faceworm) because of this. Please help.


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#33 VModCinnamon

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Posted 14 April 2017 - 01:17 AM

I got 5 Random Disconnection from the last 2 Hrs.

 

 

Still getting random disconnections when i vend :(

 

 

DIsconnected 5~10 times since the past hours after maintenance. Failed to finish 2 instances (Isle of Bios and Faceworm) because of this. Please help.

 

At this point I would suggest running a tracert as soon as the disconnection occurs.

Comprehensive guide on taking a tracert can be found here.
 


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#34 Zynerex

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Posted 14 April 2017 - 04:33 AM

everymorning after maint i always got this problem :/


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#35 THBronx

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Posted 15 April 2017 - 10:43 PM

I just got a dc while trying to enter the Hazy Forest instance and now I can't get into the game anymore (disconnected from the server). Can you guys fix my char, please? (Nick: Anderson Silva).

Thank you.


Edited by THBronx, 15 April 2017 - 10:43 PM.

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#36 DeadIntern

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Posted 17 April 2017 - 11:16 PM

Is WP still investigating this issue?

 

I am still experiencing heavy lags (one that freeze your screen for a few seconds before resuming) in high TI map about 16 hours ago.


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#37 Yeoh900418

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Posted 21 April 2017 - 04:03 PM

Problem solved. 

 

Case closed


Edited by Yeoh900418, 22 April 2017 - 07:51 AM.

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#38 kidloco

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Posted 24 April 2017 - 03:06 PM

happned to me

 

i wish ca get the xp i lost it back ;p


Edited by kidloco, 24 April 2017 - 03:08 PM.

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#39 jamdonutjam

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Posted 01 May 2017 - 12:13 PM

Been having random connections the past three days, worst today... anyone else experiencing this? Are they back?


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#40 HumIsKing

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Posted 18 May 2017 - 10:49 PM

Are you serious right now>? I was fighting new instance MVP had him down to im guessing under 5% of his health left and get DCed. time items wasted almost dead and bad DC. I feel like I did when my Amon Ra card dropped and dissapeared.


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#41 GetBack

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Posted 03 June 2017 - 04:34 PM

Doing NTF now then got DCed, Hope i can renew my instance


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#42 wadoichimonji

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Posted 04 June 2017 - 09:44 PM

Is this still a thing?! Got sudden disconnect without lagging whatsoever in the middle of fighting Charleston, on 1.43 pm (+7 GMT). Now I lost my 4 Charleston component =_=


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#43 4904170307080120113

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Posted 06 June 2017 - 01:53 AM

I got a  lot of random DC today. T_T. almost unplayable now.


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#44 VModCinnamon

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Posted 06 June 2017 - 02:51 AM

I believe that server-wide disconnection issue has been mitigated, rather resolved.

Please see my post here, in case the issue recurs please open a topic at the technical section, make sure to include your tracert for analysis.

 

As of recent events, it is important to note that there's been reports of Map Zone issues (maps being inaccessible including instance dungeons) which are usually resolved in a timely manner.


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