At about 7PM server time, I chose to head to Geffen and start leveling in Overlook. As soon as I spawned in Geffen, My wife and I started lagging a little. Leveling and advancing floors wasn't so bad until I got to the 4th floor (Marc and Phen sign board.) I started lagging so bad, I was lag-locking for several seconds at a time. At this time, I attempted to mail myself some items because I was overweight. When I clicked send, My items disappeared, but I recieved a message saying "sending failed." I was also overweight still.
After some frustrating fights with Marcs, Phens, the dreaded Swordfish, and lag, I finally made it to the last floor. That's when this happened:
Can't go back in, can't get the reward, nothing. >_<