9 replies to this topic

[DrArthur]

We used to PM Corvus and he'd get them to do things. You'd just have to provide the ticket number and a description of the problem and desired solution.

PMing Campitor and Warnhal yields absolutely nothing. They don't even read the PMs now. PMed a week ago... "Not yet read" still.

 

It's taking days between each reply which I find unacceptable considering the severity (stolen WP + RO accounts) of the issue. They keep asking for information. That's fine. I provide it. Nothing is happening yet. Been almost two days since the last reply and it's sadly a weekend now.

 

 

 

 

 

 

VModCinnamon:

Issue is being handled in a private message, please use the same convo if things started hitting a wall.

Thank you

Edited by VModCinnamon, 27 February 2017 - 04:49 PM.
Lock note

[Xellie]

I've been waiting over a week on my ticket and that it has to wait for warnhal. I've been told that he won't be in until next week and I'm sure that means a backlog so by that time, screw it, right? 

[VModCinnamon]

Warnhal hasn't been available, words say he will be next week.

Now that Campitor is part of the production team, it is given there will be even less time to attend ticket issues through his inbox.

 

You may send me the ticket number in a private message, but if things require a higher up intervention then you will have to be more patient as I pull the strings.

[ShinobiEX3]

Don't pm Campitor for ticket issues. He won't do them. He would love to but he's part of another team now and has no time to do tickets. Just send the msgs to cinnamon warn half or cm astra and they will push it through according to they permissions. May fortune be with you on soft sands.

[Demeris]

Lets also remember that the more complicated the ticket is and the more difficult in your understanding of english, the longer it will take as well.

So use your thickest indian accent

[BlackMeow]

just pm cinnamod. he/she will forward that to the proper addressee 

[DrArthur]

Thanks. I've since PMed Cinnamon and more is being looked into. Unfortunately, this would be so easy if Gmail had even semi-competent customer support... instead they actually have none and their recovery form is useless if you lack access to the recovery email.

[VikasMerchantf]

Lets also remember that the more complicated the ticket is and the more difficultY in your understanding of english, the longer it will take as well.(BS sentence formation)

So use your thickest indian accent.

Didn't know that having a good command over English forms an integral part of speedy ticket resolutions.

Then again some people simply need to comment and demean others

Edited by VikasMerchantf, 27 February 2017 - 01:26 AM.

[Ruzhwind]

when you are correcting correct grammar form to incorrect one, you need to evaluate yourself more

[ShinobiEX3]

Didn't know that having a good command over English forms an integral part of speedy ticket resolutions.
Then again some people simply need to comment and demean others

Stop just stop. -.-