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really poor of support system in customer service!


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#1 Ezy94

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Posted 21 March 2017 - 07:53 AM

I'm really disappointed with this system,

very slow respond for my issue.

already 7 hours and nothing feedback i get until now.

GM are you sleep or what? where are you ? please fix my payment issues as soon as possible.

 

 

 

VModCinnamon:

Tickets received in PM. Locking this topic for now.


Edited by VModCinnamon, 21 March 2017 - 09:01 AM.
Lock note

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#2 VModCinnamon

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Posted 21 March 2017 - 08:01 AM

Hello! 

Sorry to hear about that.

 

Please be patient, the tickets work through a queue system so an immediate response is unlikely to occur.

Let's use the earlier topic for now.

 

Thank you.


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#3 Ashuckel

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Posted 21 March 2017 - 08:18 AM

7 hours lel
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#4 ShoLin

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Posted 21 March 2017 - 08:21 AM

I thought I had impatience.


Edited by ShoLin, 21 March 2017 - 08:21 AM.

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#5 ClickClickClick

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Posted 21 March 2017 - 08:22 AM

Try waiting two weeks to hear back on a Verify and Transfer request only to have them ignore the transfer part of it, then wait another week for a second response, and then realize they only responded to argue with you.

 

<snip>


Edited by VModCinnamon, 21 March 2017 - 08:59 AM.
That was quite unnecessary to say about the staff.

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#6 LordYggdrasill

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Posted 21 March 2017 - 08:30 AM

I think you should really lower your expectation here, its just 7 hours lol.


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