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Ragnarok Journey, day one $$ problems


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#1 lxst

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Posted 27 March 2017 - 05:39 PM

i had no problem spending $50 i had laying around on a lil clicky game. but i should at least get somethin, lol.

 

5000wp worth of gems is just gone :p_omg:


Edited by lxst, 28 March 2017 - 01:05 AM.

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#2 blainek

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Posted 27 March 2017 - 05:43 PM

-_- game warp portal ! i payd 4800wp points ¬¬


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#3 Nikkoli

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Posted 27 March 2017 - 05:44 PM

We need a CM/GM/Dev Member Immediate....


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#4 lxst

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Posted 27 March 2017 - 05:46 PM

pmed buttercup (offline), put in a support ticket,....post on fourms, and wait. :p_sad:


Edited by lxst, 27 March 2017 - 09:47 PM.

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#5 blainek

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Posted 27 March 2017 - 06:00 PM

20 days of maintenance for this -_-

20 days of maintenance for this -_-


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#6 Campitor

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Posted 27 March 2017 - 07:27 PM

Hey folks I made the RO:J team aware of the reports. They will start looking into what's happening.
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#7 mbpants

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Posted 27 March 2017 - 07:53 PM

Whyyy the conversion is very expensive :(


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#8 lxst

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Posted 27 March 2017 - 08:19 PM

Hey folks I made the RO:J team aware of the reports. They will start looking into what's happening.

thanks camp, good to know its been seen. :thx:


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#9 SinKeyKO

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Posted 27 March 2017 - 08:21 PM

What we see? 1 to 1. BUT....nope. 60% gem looses....7BalirgKEyA.jpg

 


 


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#10 Campitor

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Posted 27 March 2017 - 09:09 PM

Okay very small update. The RO Journey team says "The odd exchanges rates have been reported to the RO Journey Studio. When the team knows more they will notify the community."


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#11 lxst

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Posted 27 March 2017 - 09:46 PM

to be clear the normal wp side of things worked fine. it was when i went to convert my 6000+ gems into diamonds that it all disappeared. i wasnt pointing out the exchange rate. but no one would say no to more~ lolz.


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#12 Lithel

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Posted 28 March 2017 - 12:38 AM

So is the exchange suppose to be 1:1? If so did I lose out on diamonds during my exchange? :[


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#13 SinKeyKO

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Posted 28 March 2017 - 12:41 AM

i loose 5257 diamonds. 


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#14 lxst

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Posted 28 March 2017 - 12:53 PM

prolly should move this topic to the bug section mods, thx.


Edited by lxst, 28 March 2017 - 04:49 PM.

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#15 SinKeyKO

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Posted 28 March 2017 - 07:57 PM

They threw all the gems. And they are silent in a rag. Warp. is similar to the politicians of my country.


Edited by SinKeyKO, 28 March 2017 - 07:58 PM.

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#16 lxst

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Posted 30 March 2017 - 07:18 PM

still waiting.....


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#17 Coffeeh

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Posted 30 March 2017 - 11:38 PM

still waiting.....

Warpportal just doing translation(localization), they dont have devs for this game. As i see from beta they did only text changes, but not mechanics at all. Something like franchising, idk.


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#18 lxst

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Posted 31 March 2017 - 12:44 AM

well if that is the case, and warpportal is engaged with another company using there wp system.... i would strongly advise not to make that decision again. as it opens the door for there mistakes to reflect on warpportal. as far as $$ goes i have NEVER had a problem with warpportal. and beside some trades taking a loooong time (lol, first world problems) any issue i've had were dealt with in a rather quick manner. so it came as a surprise to me when this issue was handled (or rather not handled ) so poorly. now i'm told its another studio. i see. so how do i talk to them?


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#19 Snorlaxboy

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Posted 24 July 2017 - 03:13 PM

Sorry for the necro, but a friend using Steam also has issues with buying diamonds but the diamonds don't show up in-game... I don't know if there's a there's a around here that deals with that...


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