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Disconnected due to detection of third party software?


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#1 TheGamersHaven

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Posted 08 April 2017 - 08:37 PM

Hello, first post on the forums, but a long time player of Dragon Saga. I recently updated the game (haven't played in a couple months), and suddenly every time I try to play, a couple seconds into play I get this message and it disconnects me. I've tried restarting my computer and then ending any processes that look like something that the game could detect as a false positive, but I still get the message. This is insane because on the same computer I never used to get this message. Closing f.lux, logitech mouse software, ragnarok, and other random processes don't fix the error. This is so aggravating! Why can't the message tell the user the infringing program? Can someone please help me resolve this issue, I don't understand what in the world could be causing it.

 

[EDIT] - For people who search for the same issue.

 

Resolved by exiting TeamViewer.

 

In my opinion, it's kind of absurd that teamviewer is a blacklisted program. I have it auto-boot with my computer and I frequently assist users (in open source projects) via TeamViewer, but such is life.


Edited by TheGamersHaven, 08 April 2017 - 08:43 PM.

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#2 LucioneDeviluke

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Posted 25 April 2017 - 12:28 AM

Hello, first post on the forums, but a long time player of Dragon Saga. I recently updated the game (haven't played in a couple months), and suddenly every time I try to play, a couple seconds into play I get this message and it disconnects me. I've tried restarting my computer and then ending any processes that look like something that the game could detect as a false positive, but I still get the message. This is insane because on the same computer I never used to get this message. Closing f.lux, logitech mouse software, ragnarok, and other random processes don't fix the error. This is so aggravating! Why can't the message tell the user the infringing program? Can someone please help me resolve this issue, I don't understand what in the world could be causing it.

 

[EDIT] - For people who search for the same issue.

 

Resolved by exiting TeamViewer.

 

In my opinion, it's kind of absurd that teamviewer is a blacklisted program. I have it auto-boot with my computer and I frequently assist users (in open source projects) via TeamViewer, but such is life.

 

I totally agree. Why is Teamviewer blacklisted? Plus, I'm a paid teamviewer user. It's very unlikely one can hack the game using teamviewer? It's very annoying that I have to turn off my teamviewer everytime I want to play the game. 


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#3 Popcorn

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Posted 25 April 2017 - 06:24 AM

It is blocked for multiclienting reasons and it stays blocked. Same for Windows Remote Desktop.

 


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