There's a bug with submitting ticket with attached image. I tried submitting but it keep reloading the same page. So i had to submit a ticket with no picture attached to it. Due to that i have no idea where to get additional help. So I will be requesting help from here as the staffs sees this page. Today 11:05 AM GMT +8 (Singapore) I tried enhance my weapon from +17 to +18 and it failed and got destroyed without Reinforced Enhance Insurance Scroll. This was because i press the confirm button too fast and it results to this. I have submitted a ticket but without image due to the bug. I have also brought the IM item 'Item Recovery Request'. Apparently here I also cant find a way to upload the image of the prove. If the GM need the image for the prove, please tell me a way to submit the image. Thank you very much.
Edit by Popcorn: Ticket number removed for security reasons.