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What is the reason?


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#1 4999160901130958690

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Posted 19 May 2017 - 04:00 PM

I got up this morning to play and I encounter this, I do not have an answer on the part of the gm, and send a ticket, I'm losing 1 day of my VIP without even knowing why I banned.Here the image:

 

http://es.tinypic.co...=9#.WR-UB2T3y1t

 

am a decent player, I try not to infringe any rules, at least they should take the trouble to notify when they ban a user and show the reason. I am disappointed and at the same time trizte for this, always play clean, never use bot, never rob you To nobody nada.Soy educated with the other players, and try to be the most correct.

I need an answer from some GM. Thanks.


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#2 Aizenath

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Posted 19 May 2017 - 04:40 PM

All you can do now is wait and wait and wait, if you're lucky you might get answers soon...


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#3 4999160901130958690

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Posted 19 May 2017 - 04:53 PM

All you can do now is wait and wait and wait, if you're lucky you might get answers soon...

thanks bro,i m angr,This bothers me, I do not understand why I happened to me.Not is a good day for me.There are bots in payon and I do not see any penalty applied.


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#4 VModCinnamon

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Posted 19 May 2017 - 05:18 PM

Hello there,

Account suspension doesn't always happen due to use of bots, because it is specific to that account ID kindly be patient till the GM staff responds on your ticket.


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#5 4999160901130958690

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Posted 19 May 2017 - 05:54 PM

Hello there,

Account suspension doesn't always happen due to use of bots, because it is specific to that account ID kindly be patient till the GM staff responds on your ticket.

I've been waiting for many hours, it does not even specify why I'm banned.Today I thought to collect items, I lost the day, I have no other account, there I have all my equipment, if I did not mind, I paid my vip to use it not to lose 1 day, I do not come for free money.I have this account and other whit bs.


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