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Sprite problem with new items


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#1 mungmungah

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Posted 23 May 2017 - 02:28 PM

Hi! I'm experiencing sprite error when I try to buy a cursed lucky clover from a vendor. On the store window, it has a blank sprite but has the name next to the supposed item icon. And when I click on it to drag it to the buying list, a series of sprite error windows will pop up and the game will crash. 

 

I believe my client is updated but I'm not sure if it has anything to do with the fact that despite having already manually downloaded the latest patches (and of course placing the patch files in my root RO folder), my client still downloads the may 18 and 19 patches every startup.

 

Thanks for the help in advance.


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#2 Axylus

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Posted 24 May 2017 - 12:15 AM

See item 4 in the thread Common problems and their solutions.
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#3 mungmungah

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Posted 25 May 2017 - 07:18 PM

Thanks! will try it out when I get home  :ho:


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#4 mungmungah

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Posted 26 May 2017 - 01:31 AM

Hi! So i tried that and it did not fix the problem. I also tried manually patching until the recent patch. I get a "failed to write" error when starting the patch client, but I can still log in. 


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#5 Axylus

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Posted 26 May 2017 - 04:27 AM

1. Did you follow the instructions while the client was open? The update process will fail if the client is open.

2. Please upload a screen capture of the error message to Imgur.
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#6 mungmungah

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Posted 27 May 2017 - 02:26 AM

Hello! I closed all RO clients before carrying out the instructions. 

 

Btw, it's fixed now. I think my laptop just needed to be restarted. I can see the item sprite now and no more crashes when I try to interact with the item.

 

Thanks for the help! 


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