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got banned for no reason


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#1 jedpierre

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Posted 14 June 2017 - 01:27 AM

i don't know if this is the right forum to post this but i need some enlightenment on why did i got banned so heres the story 6/14/2017 around 3-4:30 am i was playing as a taekwon do and leveling in pay_fild08 and saw this GM ( girl sprite, got some aura and wearing that colourful wings), so she slept me and i talked. ":|"  and "anytime now" cause i was going to work in about 20 mins, so she just teleported and didnt even cancelled the sleep so i had to wait, anyway continuing my leveling i met this c*** again and she slept me so i said "bruh" ( you know like the meme ) and she status recov me 10 mins passed i logged off and went to work..... 8 hours passed came home, turned RO on and logged in then i got a message saying " you are prohibited to logged in until 2067-12-31" i was confused on what did i do wrong, ive never botted in my life and i got caught up with this. guessed they're banning innocent people now, i've sent a ticket already, hoping to get my account back but i don't think i can cause of the incompetence of the employees.


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#2 3025140119203620510

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Posted 14 June 2017 - 01:37 AM

Did you take any screenshots during the interactions? It's usually guilty until proven innocence, so if you didn't then tough luck! 


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#3 jedpierre

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Posted 14 June 2017 - 01:55 AM

Did you take any screenshots during the interactions? It's usually guilty until proven innocence, so if you didn't then tough luck! 

oh wow, i didn't know that you have to take a screenshot when you see/talk to a GM, i thought that if you make them notice that you're not a bot then your character will be fine.


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#4 3025140119203620510

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Posted 14 June 2017 - 03:03 AM

If you're leveling at pay_fild08, you're better off creating a new account if you wish to continue playing on this server. The time it takes to resolve the issue and sort out your innocence is not worth it. It's going to take at least 2-4 weeks. 

Happened to a friend of mine with his stem buyer shop in Geffen long time ago. Go warped to prison while he's AFK then disconnected then 2020 message. Took several weeks before he got it back, but by then he already created another account in 10 minutes and it's back to business as usual. Whether he really botted the buyer shop or not, well I never really know  :questionmark:  

 


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#5 Aizenath

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Posted 14 June 2017 - 03:05 AM

You'd be amazed how the mess up sometimes (thought they might never admit it), hopefully it was a misunderstanding and you'll be back playing soon.

 

Make sure you send a ticket and good luck on the wait!


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#6 jedpierre

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Posted 14 June 2017 - 03:13 AM

You'd be amazed how the mess up sometimes (thought they might never admit it), hopefully it was a misunderstanding and you'll be back playing soon.

 

Make sure you send a ticket and good luck on the wait!

i hope so cause that's my main account that they took out. though the pay_fild08 was clean now its not over populated with bots anymore. and yea i hope they will admit it that they -_- up.


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#7 jedpierre

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Posted 14 June 2017 - 03:19 AM

If you're leveling at pay_fild08, you're better off creating a new account if you wish to continue playing on this server. The time it takes to resolve the issue and sort out your innocence is not worth it. It's going to take at least 2-4 weeks. 

Happened to a friend of mine with his stem buyer shop in Geffen long time ago. Go warped to prison while he's AFK then disconnected then 2020 message. Took several weeks before he got it back, but by then he already created another account in 10 minutes and it's back to business as usual. Whether he really botted the buyer shop or not, well I never really know  :questionmark:  

 

i just want my account back thats all, they -_-d up, their assessment on being a bot or not got so many flaws. and the c*** didnt even talk or ask question to actually verify im a bot or not like she just banned me instantly. im guessing its him/her just abusing the power idk lol.


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#8 3025140119203620510

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Posted 14 June 2017 - 03:19 AM

Human error probably lol. If everybody in that map are usually bots, then it's human nature that they would incline to think that you're a bot as well.

Good time to hand pick theses strawberries and other materials if you can make sure you're not mistaken for bots. Bot farmed items like poison and straws have skyrocketed in price, while cash paid gears and human farmed items are getting cheaper by the minute huge thanks to OCP lol. Everybody is panic selling as the kryptonite for their current gears could be in the next box lmao.

Also good time for new players to pick up these outdated gears for cheap. They are sitll pretty good as PvM doesn't get any harder than before lol. 


Edited by 3025140119203620510, 14 June 2017 - 03:22 AM.

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#9 VModCinnamon

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Posted 14 June 2017 - 03:40 AM

Hello there,

Sorry to hear that, please note discussing account suspension on forums is not appropriate.

To handle this correctly please send a support ticket to the GM staff under Ragnarok Online > Account Recovery department.

 

Make sure to explain what happened, include your account ID, name of character, server and any other important data. Be patient till a GM representative investigates and responds on your ticket. The waiting time varies based on the number of tickets in queue, however on average it is 3 days.

 

If you have questions about the support system do not hesitate to send me a private message.

 

Learn how to send a support ticket guide:

https://forums.warpp...support-system/

 

 

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