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Login Server Issues


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#1 Campitor

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Posted 09 July 2017 - 06:37 PM

As you may noticed the login servers haven't been as strong as they should be for the number of users logging in. I know this makes the players unhappy because they can't get into game. It makes me unhappy because well; I I am constantly bringing it back up instead of relaxing and playing the game.

 

What are we doing?

 

Every time the login server dies we have been creating a .dump file of the crashed process plus any other logs we could find and sending them to the studio. With this information they should be able to find a solution. So please bear with us as we work to resolve it. I will continue to check the forums about every 15 minutes to see if it crashes again and bring it up as needed. We believe that we should be getting an attempted fix tonight.


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#2 Killmesoftly

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Posted 10 July 2017 - 12:34 AM

Thanks campitor :)


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#3 VimaDias

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Posted 10 July 2017 - 02:22 AM

Okay, thanks for the information and tireless support (even on weekends), GM Camp!
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#4 GalenDresden

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Posted 10 July 2017 - 03:38 AM

Thanks for keeping us in the loop. :)


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#5 Insanity23pro

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Posted 10 July 2017 - 03:46 AM

Thanks for being Active and clearing things for us.
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#6 SettlerofCatan

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Posted 10 July 2017 - 04:32 AM

Thanks camp. Keep on keepin on
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#7 Allori

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Posted 10 July 2017 - 06:24 AM

Down again :(


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#8 Krystalaria

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Posted 10 July 2017 - 06:27 AM

It's down again.  At this point, it seems silly to keep doing .dumps.  If it's the same thing causing it (most likely scenario) then you're going to get very similar dumps.

 

At any rate, I'll be patiently waiting for it to come back up again.


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#9 Shanedude

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Posted 10 July 2017 - 06:40 AM

1.5k+ bots on auto relog every 15 secounds.

A program that hurts the game is making it so a paying player cant login...


Edited by Shanedude, 10 July 2017 - 06:41 AM.

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#10 Thmeryah

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Posted 10 July 2017 - 06:40 AM

i liked moved moved....  :p_hi:


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#11 destiny921

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Posted 10 July 2017 - 06:45 AM

Thanks for keeping us in the loop.  :thx:

 

I wonder... is there a way to track down bots and ban the accounts? May seem a bit drastic, but considering the repetitive amount of tech issues it cause, might as well.


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#12 Uruwashii

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Posted 10 July 2017 - 06:48 AM

https://youtu.be/oUbpGmR1-QM?t=75


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#13 Allori

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Posted 10 July 2017 - 06:49 AM

COMPENSATION COMPENSATION COMPENSATION COMPENSATION COMPENSATION COMPENSATION COMPENSATION COMPENSATION COMPENSATION COMPENSATION COMPENSATION


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#14 Easly

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Posted 10 July 2017 - 06:52 AM

1.5k+ bots on auto relog every 15 secounds.

A program that hurts the game is making it so a paying player cant login...

 

Bots aren't the cause. Prob some database issue that makes the server -_- the bed after x amount of logins.


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#15 Shanedude

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Posted 10 July 2017 - 06:54 AM

It would eb a shame bots are only hunted because theyre causing tech issues, but so be it if it helps the viral problem that is happening.

The server populationed is HALF real players.

You know things are messed when you gain 1k+ population overnight, the same night bot program gets a patch to run properly. 

1.5k bots auto relogging every 15 secounds.


Edited by Shanedude, 10 July 2017 - 06:55 AM.

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#16 azor123

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Posted 10 July 2017 - 06:55 AM

Honestly, why isn't there anything in place already to auto-restart the servers when it crashes ?

 

It's not like it happened once ..


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#17 Lucca2k17

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Posted 10 July 2017 - 06:57 AM

Thanks for the information =D 
 

While it doesn't come back up i'll just play on my ps4 xD 


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#18 MrPerry

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Posted 10 July 2017 - 06:59 AM

Would be rly nice if you guys can tell us later what caused the problems :D


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#19 Killmesoftly

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Posted 10 July 2017 - 07:02 AM

Would be rly nice if you guys can tell us later what caused the problems :D

 

obv server host cant hold number of players ig. they just need to buy a higher capacity. :P


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#20 Shanedude

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Posted 10 July 2017 - 07:04 AM

They have more then enough space for the real players. They need to get rid of the bots that out number real players, fact.


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#21 Hawken

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Posted 10 July 2017 - 07:04 AM

Im not able to login right now, it is currently down?


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#22 Ryuuz0

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Posted 10 July 2017 - 07:05 AM

Cant u fix the lags for eu players? u guys got so many EU players just put some proxys pls germany as example, even private servers do have it ..


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#23 DrunkenBear

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Posted 10 July 2017 - 07:05 AM

It would eb a shame bots are only hunted because theyre causing tech issues, but so be it if it helps the viral problem that is happening.

The server populationed is HALF real players.

You know things are messed when you gain 1k+ population overnight, the same night bot program gets a patch to run properly. 

1.5k bots auto relogging every 15 secounds.

 

every revo server on sea have over 10-15k++ population.. meanwhile iro pop is hovering around 3-3.5k.

even if you're right that this is because of bot, this is just a plain incompetence from wp.


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#24 yaguhLOLOL

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Posted 10 July 2017 - 07:06 AM

Some of you hoes really be shady!
But yes, I want compensation LOL

Double exp or free headgears please ;)


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#25 MrPerry

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Posted 10 July 2017 - 07:08 AM

Some of you hoes really be shady!
But yes, I want compensation LOL

Double exp or free headgears please ;)

 

im prety sure they will have something like this but only when they fixed it ^^


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