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July 11th Ragnarok RE:START Maintenance


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#1 Campitor

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Posted 11 July 2017 - 10:48 AM

We are receiving reports that the login servers suffered a serious issue due to their slowness. So were pulling the trigger on what upgrades are already in place right now with the rest going in tomorrow.

 

If for some reason something seems off about your accounts and you are missing items please let us know on the ticket tool at https://support.warpportal.com. The GMs will make sure to take care of you due to this issue.

 

This maintenance will be short and the servers will be up soon after some testing.

 

 

 

SERVERS ARE OPEN!


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#2 emanuels0uza

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Posted 11 July 2017 - 10:50 AM

Thx for that, the lag was hard ^^


Edited by emanuels0uza, 11 July 2017 - 10:51 AM.

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#3 Ryuuz0

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Posted 11 July 2017 - 10:50 AM

Can you guys give atleast 50% more exp/drop for everyone? for 10h or so?


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#4 yaguhLOLOL

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Posted 11 July 2017 - 10:51 AM

Hi Campitor,

Sorry for constant harassment but

1) Are we gonna be reimbursed VIP time? :Q 

- sometimes VIP flicks on and off

-Server is almost always down and if its not down its laggy 

-people pay for that VIP :Q

2) are we gonna get compensation for this? 

-lmfao on renewal yall give double exp/drops like its nothing

-we deserve it after losing all our exp due to lag lel

-i wanna rush lvl to 99 :)

-if theres double exp more people will spend money on the game hopefully?

3) has the root issue of the lag been found yet?


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#5 Shanedude

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Posted 11 July 2017 - 10:52 AM

Source of problem is the amount of BOT program. 1-2k estimated currently.

 


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#6 yaguhLOLOL

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Posted 11 July 2017 - 10:53 AM

Source of problem is the amount of BOT program. 1-2k estimated currently.

 

I'm tired of yall blaming bots.

Renewal has always had a -_- ton of bots, and it still never lagged.

get over your bot rants jesus


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#7 kinkthecat

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Posted 11 July 2017 - 10:53 AM

i just want to thank you for trying your best, it is always appreciated, we know you are working hard 110% of the time.

 

 

THANKS SO MUCH

 

^^


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#8 Zekushion

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Posted 11 July 2017 - 10:54 AM

Thanks for investigating. Keep up the good work! :no1:


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#9 Shanedude

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Posted 11 July 2017 - 10:55 AM

I'm tired of yall blaming bots.

Renewal has always had a -_- ton of bots, and it still never lagged.

get over your bot rants jesus

Tired of you asking for handout's like a baby.

Bot awareness in effect.


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#10 tantan04

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Posted 11 July 2017 - 10:55 AM

I'm tired of yall blaming bots.
Renewal has always had a -_- ton of bots, and it still never lagged.
get over your bot rants jesus


Yup,hoe
Just enjoy and play the game. always blaming the bots. Its been decade. lol
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#11 tundha

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Posted 11 July 2017 - 10:55 AM

stop begging ryuuz0, it's pathetic.


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#12 xperceu

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Posted 11 July 2017 - 10:56 AM

Tnks , the Lutie is very Lag !!!!


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#13 mentalmidget

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Posted 11 July 2017 - 10:56 AM

shut off log in after 1 minutes and ban all the auto log in bots


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#14 BigFatDong

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Posted 11 July 2017 - 10:57 AM

no men. game all bot, i only real player men. killer mentality - bigfatdong


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#15 Kemankesh

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Posted 11 July 2017 - 10:57 AM

shut off log in after 1 minutes and ban all the auto log in bots

good idea I think /no1


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#16 yaguhLOLOL

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Posted 11 July 2017 - 10:57 AM

Tired of you asking for handout's like a baby.

Bot awareness in effect.

lmfao how is asking to be reimbursed VIP asking for handouts? besides many players can agree they are tired of their VIP and money going to waste.

 

Bot awareness in effect? Legit I'm tired of seeing people QQ about bots. Bots are not the reason why the server is crashing. There are not more bots than players. LET THAT SINK IN YOUR HEAD CHILE!


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#17 Ich1ka

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Posted 11 July 2017 - 10:57 AM

thanks for the update! the lag was getting pretty bad so im glad you guys are taking the initiative. .

 

come on..dont be one of those guys that thinks the server owes you something just for a little downtime. when the servers get up, hopefully the lag will be fixed, and there will be your compensation. there is always that one guy thats like " omg server down, they better give me something for fixing it so i can play again"  :p_swt:


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#18 Shentaya

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Posted 11 July 2017 - 10:57 AM

Thank you very much for always informing players about the stuff you do! It is highly appreciated that we know what's going on. I hope you can fix this stuff quickly, but take the time that is needed.

 

Please just don't delete my Marc Card I found 5 mins before the maintenance started. T_T


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#19 Campitor

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Posted 11 July 2017 - 10:58 AM

Server is open.


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#20 Ryuuz0

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Posted 11 July 2017 - 10:59 AM

stop begging ryuuz0, it's pathetic.

 

Im not begging, you nerd.


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#21 yaguhLOLOL

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Posted 11 July 2017 - 11:00 AM

thanks for the update! the lag was getting pretty bad so im glad you guys are taking the initiative. .

 

come on..dont be one of those guys that thinks the server owes you something just for a little downtime. when the servers get up, hopefully the lag will be fixed, and there will be your compensation. there is always that one guy thats like " omg server down, they better give me something for fixing it so i can play again"  :p_swt:

Wow my reward for paying for VIP and playing the game is that I can finally play the game like a regular player could? That logic though.

Fact of the matter is the server done crashed EVERY SINGLE DAY FAITHFULLY and if not that, then every other day.

The lag is also another issue.

People pay for VIP so its legit annoying to know YOUR VIP and MONEY is going to waste.

Period.


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#22 Campitor

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Posted 11 July 2017 - 11:01 AM

To be clear, we are most likely going to me giving users VIP time due to lost VIP hours but not until everything is stable. Giving VIP time during instability won't work.


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#23 Shanedude

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Posted 11 July 2017 - 11:01 AM

YaguhLOLOL is always that one guy~ Waaaah.

Bots DO out number real players on this server. 

 


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#24 yaguhLOLOL

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Posted 11 July 2017 - 11:03 AM

To be clear, we are most likely going to me giving users VIP time due to lost VIP hours but not until everything is stable. Giving VIP time during instability won't work.

thanks campitor,

<3

i loveeeee you daddi camp!

also random but why dont you or astra do live stream events on Restart like yall did on the launch? :(


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#25 kinkthecat

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Posted 11 July 2017 - 11:06 AM

before i go sign in just want to say a few things

 

1. Thanks Camp

 

2. Players who play need to stop talking about bots every single day, if you suspect one, go report them please and DONT BOT

 

3. Compensation is for EVENTS or SERIOUS DOWNTIME like 5-8 hours unexpected = NOT NORMAL consecutively and stuff like that, you can try your best to ask in minor cases, but it really is pointless to ask repetatively or you just add to the situations stress when its minor.

 

4. See you on RE:START


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