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#1 RomeroMelo

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Posted 21 July 2017 - 10:45 AM

Hey there guys, well, althougj i've been 'retired' from iRO for a month or two i'm now back and was trying to buy that amazing WPpoints... For some time now i've been using that GoCash game card deal as it happens to be the best for me - even tho i'm brazillian MercadoPago don't seems to be na option for me as it's never there. This last time i bought the equivalente of 4.8k Wp but when i tried to redeem them some unknown error happened, on each. damn. card. code. Is this na issue with WP sponsor or with the GoCash server? I need to know whom to adress my support ticket lol.

 

Well, as i'm already here, is there na requirement to buy using MercadoPago, the payment method only shown to me like 2 times in 5 years of RO. Is there any way i can solve this, as a direct payment would be faster and better!

 

Thanks in advance


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#2 VModCinnamon

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Posted 21 July 2017 - 11:39 AM

RomeroMelo, welcome back.

 

 

Make sure you are using the correct form to redeem GoCash codes.

Power UP > Select your payment method > GoCash Game card.

 

If the issue persists send a ticket to GoCash support and Warpportal Payment support just in case.

 

MercadoPago is weird and shy, reports say the option can appear during day hours. Warpportal staff has confirmed in number of occasions also this payment option is very sensitive to the geographic location and/or use of proxy/telecom type (ISP).


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#3 RomeroMelo

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Posted 21 July 2017 - 07:02 PM

Thanks Cinnamon, i've already tried everything with those cards and it always shows that error. I e-mailed GoCash support and am waint their response. As for MercadoPago i don't know what to do, i don't use a proxy nor a VNP conection, it should appear as a payment method as i live in Brazil, although it's hidding from me. In the mean time i'll buy WP using other salty method as i don't wanna lose the Enriched Evet lol.

 

Thanks for the help


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