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account authentication failed gvi error code 30


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#1 Lidera

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Posted 22 July 2017 - 03:28 AM

account authentication failed gvi error code 30

 

what is this?  cant login


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#2 Lidera

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Posted 22 July 2017 - 06:31 AM

cant login to server for like 5 hours


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#3 Nezumichan

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Posted 26 July 2017 - 01:31 PM

As far as I can tell, it's due to a mismatch between the maximum password length Warpportal allows and the maximum password length the game can actually handle. Warpportal allows up to a 25-character password, but the game can only interpret a password of... somewhere less than 19 characters. 16 definitely works.


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#4 Lidera

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Posted 27 July 2017 - 01:05 AM

man my password is  9 characters lol

 

 

its sad i cant play this game.....

time to get back to cs go


Edited by Lidera, 27 July 2017 - 01:06 AM.

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#5 Liviona

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Posted 19 August 2017 - 08:18 AM

Hello, i had same problem today i waiting few hours and nothing.... Finally i found solution :D Game password was reseted to some random passwd (probably) by unknown (admin, serwer fail, hackers, admin's wife, husband?) then... go reset Your game password on mail and set a new. :)  CU in game :)


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#6 3565150713142656837

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Posted 12 September 2017 - 08:51 AM

i just keep getting account authentication failed; no member information

 

i tried chaning my password and nothing seems to fix it


Edited by 3565150713142656837, 12 September 2017 - 10:35 AM.

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#7 VModCupcake

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Posted 12 September 2017 - 10:58 AM

Thanks for the reports.  I'll pass along this information to the staff. 


Edited by VModCupcake, 12 September 2017 - 10:58 AM.

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