You need to take the botting situation seriously or I'm not going to pay for your services.
I've seen the same bots going nonstop 24hours on the same map for almost a month straight and you have done nothing after they've been reported multiple times.
Some maps are literally unplayable.
If you can't handle it yourselves with paid GM's or software solutions, consider recruiting Community Volunteers; I'm sure most legitimate players don't want a literal hundred+ bots swarming their favorite zones.
If you don't understand the Gravity of the situation, there's at least one bot on pretty much every map and some maps are virtually unplayable due to the amount of bots.
You can also spot the botters' Vending Merchants selling tons of items that no legitimate player would have stacks on stacks of.
I've noticed around 5% of the merchants in pront have unreasonable quantities of items from a single map. Legitimate players do not grind the same low-level map every day for the month+ it would take to get those drops.
Heavy Botting:
mjolnir_05
mjolnir_10
pay_fild02 (many legitimate players grouping as well)
pay_dun00 (unplayable until recently)
pay_dun01
pay_dun02
iz_dun01
iz_dun03
xmas_dun02 (many legitimate players grouping as well) Estimated 75:25 ratio bots to players.
NUKE:
pay_dun03 , Virtually unplayable. Bots obviously vending their mufflers and stilettos in prontera. Bot population: 200+
iz_dun02 , Virtually unplayable. Bot population: 250+
These are not the only maps being botted. EVERY map has bots on it.
I have noticed a few specific characters that have been running bot software constantly since the server has been up.
They have been reported and are still not banned.
I will PM their details directly to a moderator.