41 replies to this topic

[cartouche]

i have use fox, chrome and IE, same thing.

 

 I disabled adblock, same error.

I sent a ticket to support now :-)

 

EDIT: I actually can;t login on the website at all, only on forums and support. which means i can't manage my account either

Edited by cartouche, 01 August 2017 - 11:43 AM.

[Popcorn]

 

EDIT: I actually can;t login on the website at all, only on forums and support. which means i can't manage my account either

 

Same problem? Did you already try this: https://forums.warpp...ddos/?p=2669144

[cartouche]

Same problem? Did you already try this: https://forums.warpp...ddos/?p=2669144

 

I have..

 

changed on all browsers ipv4 dns 8888 ipv6 dns copypasted, and same issue..

and as i said i tried my mobile off 4g, so different ip address altogether, and same issue too

 

EDIT: it now does it with my wife's account too

 

UPDATE: VPN fixed the issue.

so it is an IP block.

Edited by cartouche, 01 August 2017 - 02:16 PM.

[Dragonlark]

Hello everyone! We know there have been some further issues accessing the game for some players after yesterdays maintenance, please check the updated information regarding this in our original post. 

[Precrush]

"Please send your ticket number to the support team" doesn't sound quite right, do you by any chance mean IP or some such?

[Dragonlark]

Thank you for catching that typo Precrush ^_^ fixed it

[Fliederduft78]

Uhrm, this might be a stupid question....but....how shall my friends send anything to the support team if they are not able to open a single warpportal site (including the support page) ?

[Dragonlark]

Uhrm, this might be a stupid question....but....how shall my friends send anything to the support team if they are not able to open a single warpportal site (including the support page) ?

 

I have updated the original post to include this possibility. If you cannot see the support page please send me a PM here on the forums.

[allerulz]

Is it just me or is it down again? I was playing earlier today so I had been able to play since that maintenance although with some bad lagging especially in the summer event map.

 

[1992170731051824683]

are the servers down? i get the error "failed to login to server" 

[mcctomato]

why i cant log in??? pls help it keep on shows failed to log in to server

 

[mcctomato]

are the servers down? i get the error "failed to login to server" 

can u log in now?? i hav also the same prob

[FujiwaraKaito]

cnt login...

[Popcorn]

Is fixed. Try again.

[FujiwaraKaito]

Is fixed. Try again.

 

Thanks Popcorn for the prompt reply. Yes it's fixed *yay* However it's been very unstable since the patch ytd. sigh

[Popcorn]

Thanks Popcorn for the prompt reply. Yes it's fixed *yay* However it's been very unstable since the patch ytd. sigh

 

It's not the patch. We are currently hit again by DDoS attacks. Because of this the DDoS mitigation has been strengthened. That's why it feels unstable. Sorry for that. 

[Precrush]

I can play again now too. Guess I get one day off every maint, I can live with that lol.