429 replies to this topic

[VModCinnamon]

Unfortunately yes, there was a DDoS attack and things had to be turned back on again. Users who suspect of IP block should send in a ticket with the format specified in first post.

These tickets are taking top priority for the time being.

[Ethanasael]

last chance i'll give wp for correcting lag and dc problems before quiting. Already done with this. Patience gone.

[lorenz1375]

When ypu gonna have a maintenance later but server is closed 8 hours in advance

[koplikop]

Unfortunately yes, there was a DDoS attack and things had to be turned back on again. Users who suspect of IP block should send in a ticket with the format specified in first post.

These tickets are taking top priority for the time being.

 

I can't patch unless I use VPN. But if I use VPN, does it not mess up my IP or region? Either way, I'm still sending a ticket. 

[VModCinnamon]

I can't patch unless I use VPN. But if I use VPN, does it not mess up my IP or region? Either way, I'm still sending a ticket. 

 

As long as you are using the real IP in the ticket, it should be okay.

[koplikop]

As long as you are using the real IP in the ticket, it should be okay.

I just sent in the ticket, and I won't be changing the region I'm connected to to not mess up my IP address. Hope this gets sorted out soon :/

[CTFF1994]

I logged in the game and few seconds later I've DCed.

Also, the patch and the server took to load.

[Lillith767]

Absolutely disgusting incompetence! I got ANOTHER IP block!!! I am so furious with the way the imbeciles at Gravity are handling this DDOS matter.

 

Apparently they think its a good idea to punish innocent, legit players and just screw them all to hell becuase they already have our money?

 

I've never seen such INCOMPETENCE.

 

 

[CJRilv]

Ohhhhmyyyyyyyy .. This really pisses me. The only time of the day to play, but then again .. Laggy and frequent disconnections.. Now im starting to think of changing game to spend my money on.

[HattoriMasahige]

might as well get the maint over with now, implementing cracked buckler and changing a TI shouldnt be too much of a hassle no? Or is leaving events in that are already implemented and waiting for kRO to maybe send you stuff you can implement needs work force as well? 

[VModCinnamon]

Lag issues on this end too. doesn't feel like a DDoS this time around though, noticed the global routing to servers gone high wire.

[AlsonFam]

My game can connect when I'm using my mobile data... But the thing is DC keep on occurs. Change character, DC. Select server, DC. Select Character, DC. Seriously....... Change map, DC again. It's starting to piss me off.

Edited by AlsonFam, 10 August 2017 - 06:58 AM.

[Refolde]

Kinda figured there would be issues again right before maintenance starts. I mean, what better time than that right? (well, maybe besides right after maintenance too)

[werd92]

please help me.. i cant play.. in patch failed to connect to patch server, seen like my IP was blocked.. i login via mobile data wifi still can,,

but now cannot already.. in patch just checking server now. please unblocked my ip sir.

Edited by werd92, 10 August 2017 - 09:27 AM.

[VModCinnamon]

please help me.. i cant play.. in patch failed to connect to patch server, seen like my IP was blocked.. i login via mobile data wifi still can,,

but now cannot already.. in patch just checking server now. please unblocked my ip sir.

 

Did you send a ticket with IP unblock request?

[HeresNatan]

ip blocked again, can't play without VPN.. Ticet already aswered and now... I even can't access foru without VPN...

[S207]

seems like other DDoS affects WP. games and forums. I was navigating on WP account control panel and bum! error wich displays server info D:

 

[kiiwi]

Sent in a ticket 10 hours ago.... Still blocked. How long does this usually take? 

[BreakerPain]

STILL CANNOT CONNECT PROPERLY...

 

MY ISP IS: SKYBROADBAND

LOCATION: PHILIPPINES

PLEASE FIX

[VModCinnamon]

STILL CANNOT CONNECT PROPERLY...

 

MY ISP IS: SKYBROADBAND

LOCATION: PHILIPPINES

PLEASE FIX

 

Are you able to connect sometimes or not at all?

If no then your IP might be blocked due to the DDoS, a support ticket must be sent then.

 

See my post here for details on ticket format.

[Hajinnie]

Yo, is Juno down?

[VModCinnamon]

Yo, is Juno down?

 

Chaos server? It is online.

[Toxn]

If no then your IP might be blocked due to the DDoS, a support ticket must be sent then.

 

See my post here for details on ticket format.

 

Our team is working very hard to get everyone connected, please allow us some time to do so.  Thank you again.

 

That was a 12/10 ticket response that did nothing :v

Edited by Toxn, 10 August 2017 - 04:18 PM.

[Hajinnie]

Chaos server? It is online.

 

I keep disconnecting when I try to log in my character currently in Juno. Other character in different maps have no trouble logging in however. I also tried to use the teleporter to Juno and DCed.

[Ispano]

Absolutely disgusting incompetence! I got ANOTHER IP block!!! I am so furious with the way the imbeciles at Gravity are handling this DDOS matter.

 

Apparently they think its a good idea to punish innocent, legit players and just screw them all to hell becuase they already have our money?

 

I've never seen such INCOMPETENCE.

 

I have, kind of looking at it right now. Do you know how DDoS mitigation works? Do you know where most of the junk data in a DDoS comes from? The answers to those go hand in hand.

 

Pretty good analogy of what a DDoS is and why it's a pain to deal with, sorry it's a link to another game's forum.

 

http://forums.na.lea...d.php?t=4303027

 

As for the mitigation, the system detects that large amounts of junk are coming from a segment of IPs or a location and it blocks them, including legit customers. Why? Because it doesn't know. And even then, those legit customers can be part of the problem if their computers/devices are zombies on the botnet in use. And even blocking it only helps so much, since the data still floods in this direction, which will cause problems at some point regardless.

Edited by Ispano, 10 August 2017 - 04:55 PM.