211 replies to this topic

[Vaeek]

can someone check my acc, can log in d to ban

[FaustoKina]

I still can't login. Something wrong?

[Dud1nh4]

According to the post "Next Scheduled Ticketed insert is 5PM PDT 8/5/2017. " I don't know how long it takes but I'm still waiting.

[FaustoKina]

Up

[Attero1]

i just want to play good grief...

[Campitor]

OP Updated

[swimmerjohn9]

still wont let me log in the game, this is getting ridiculous 

[visiblynotna]

Sir,

 

I invited my brother and a few friends to play. But they keep getting the rejected account window during the login phase. Do they need to pm you their accounts? 

[Stephcake]

Sir,

 

I invited my brother and a few friends to play. But they keep getting the rejected account window during the login phase. Do they need to pm you their accounts? 

 

Read the first post, it says what to do.

[Dimpsie]

When i click to submit a ticket it wants me to select a department. Ragnarok Restart is not on the list so which department do i send the ticket to?

Edited by Dimpsie, 06 August 2017 - 04:19 AM.

[VModCinnamon]

When i click to submit a ticket it wants me to select a department. Ragnarok Restart is not on the list so which department do i send the ticket to?

 

Choose Ragnarok Online.

[Dimpsie]

Choose Ragnarok Online.

 

After that which type of ticket to select?

[BatangKuneho]

my Tiket Number !!

[Removed]

 

Edited by VModCinnamon, 06 August 2017 - 08:36 AM.
Ticket numbers contain sensitive information, do not post them in public, thank you!

[Bebinn]

This is a dumb way to implement new users. I can't believe I downloaded a game I have to wait to play. You need to have a big notice that tells people about this issue before they waste their time and bandwidth downloading a game they can't play yet. Don't bother adding my account to list of new users, I'm deleting it right after i write this.

[anriluden]

When is the next ticketed insert happening?

Please do it soon.

[VModCinnamon]

After that which type of ticket to select?

 

You can choose Account Recovery.

[swimmerjohn9]

can you tell these support people to hurry up and add peoples accounts in? ive been sitting here for literally a day and a half now waiting to get in.  This whole process has been nothing but a headache

[swimmerjohn9]

can you tell these support people to hurry up and add peoples accounts in? ive been sitting here for literally a day and a half now waiting to get in.  This whole process has been nothing but a headache

1 hour away from un-installing this game and never coming back.

[GKole]

You can choose Account Recovery.

 

 

How long should we expect to wait for a new account to log in?

 

I made one yesterday and foolishly bought VIP to go with it, then realized all this was happening and submitted a ticket like the thread asks. As of today the account still can't log in. obligatory wheresmyfreeVIPday 

Edited by GKole, 06 August 2017 - 08:53 AM.

[VModCinnamon]

can you tell these support people to hurry up and add peoples accounts in? ive been sitting here for literally a day and a half now waiting to get in.  This whole process has been nothing but a headache

 

The next schedule is stated in the first post.

Please check after that time.

 

How long should we expect to wait for a new account to log in?

 

I made one yesterday and foolishly bought VIP to go with it, then realized all this was happening and submitted a ticket like the thread asks. As of today the account still can't log in. obligatory wheresmyfreeVIPday 

 

The next schedule is stated in the first post.

[anriluden]

So, we'll have to wait until tomorrow? No insert today?

[Campitor]

I will be able to do another insert soon.

[wawito]

when i try loggin to play say me this: "login to warp portal and confirm update your password".

please confirm my account "[Removed]"

Edited by VModCinnamon, 06 August 2017 - 09:31 AM.
Do not post your ID here, you may get hacked like that.

[anriluden]

Will I be able to be inserted on the next ticketed insert? I sent a ticket yesterday but didn't select the account recovery topic. 

[Campitor]

Just did another insert will check for more in a couple hours.

Will I be able to be inserted on the next ticketed insert? I sent a ticket yesterday but didn't select the account recovery topic. 

Make sure you submitted the ticket with the right title and you should be okay.