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#1 jhepfoy

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Posted 09 August 2017 - 06:38 PM

The patch was successful but I can't log in. And sometimes it also takes a lot of refresh before I can enter warpportal site which doesn't happen to all other sites that I visit. My internet's fine, so why?


Edited by jhepfoy, 09 August 2017 - 06:39 PM.

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#2 AyaR

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Posted 09 August 2017 - 07:25 PM

same with you here, your not alone 


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#3 VModCupcake

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Posted 09 August 2017 - 08:27 PM

Thanks for the report. I'v sent a message to the ROSE team.

 

Meanwhile you should make a ticket so support can help you both individually. Here is the link to the support page. 

 

Sorry for the inconvenience. 


Edited by VModCupcake, 09 August 2017 - 08:32 PM.

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#4 AyaR

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Posted 09 August 2017 - 08:40 PM

Thanks for the report. I'v sent a message to the ROSE team.

 

Meanwhile you should make a ticket so support can help you both individually. Here is the link to the support page. 

 

Sorry for the inconvenience. 

 

Thank you   :lv:


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#5 MrsJolly

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Posted 10 August 2017 - 07:44 AM

Anybody else still locked out or just me? Have been at work all day and was hoping it would have been sorted by now :( Have submitted a ticket, but just curious to know whether others are still having trouble?


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#6 Dragonlark

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Posted 10 August 2017 - 08:06 AM

There was further mitigation set in place to help with further Ddos issues that may be creating connection issues for some players. If you are still unable to access the game please send details of the information you are experiencing and your IP address to our Support Team in a ticket. 


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#7 MrsJolly

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Posted 10 August 2017 - 08:37 AM

Thanks Lark ... didn't think to put IP in original ticket so have now done that :) *fingers crossed* :)


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#8 jhepfoy

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Posted 10 August 2017 - 02:18 PM

until when are we gonna wait though? 


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