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Can i help my explain why my account is banned ?


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#1 kayct9997

kayct9997

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Posted 14 August 2017 - 10:45 PM

hello, can you help me!

Why my account is banned ?

My information: <snip>

i need an explain why i was banned, i dont buy or sell gold or do something unauthorized

Can you tell me ? 

i just lent my acc for my friend 4 days, and after 2 weeks after ddos attack i come back and seen " This account had been banned.

I was very sad...

Thank for read my topic, can you reply to email address : <snip>

                               

                                             Thank you, admin

 

Edit by Popcorn: Please don't share any account specific informations in public.

 


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#2 Popcorn

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Posted 15 August 2017 - 02:01 AM

Please submit a ticket to our support team regarding your concern. On the forums no one is able to help you with such cases.

You can submit a ticket to the support team using the form at http://support.warpportal.com

 

Also sharing accounts results in disadvantages regarding the support from our side. Please refer to section 3 of the account policy (the part which affects account sharing is written in bold):

 

 

 

3. User Account Maintenance
Users must maintain their own accounts. No support will be provided for problems that occur due to negligence of the account by the owner. Any attempts to trade items, characters or accounts for real currency will result in a restriction of the accounts without warning. Also, any problems that result from the sharing of an account or other such actions are the sole responsibility of the account owner.

 

http://www.warpporta...ountpolicy.html

 

 


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