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August 21st Ragnarok RE:START Emergency Maintenance


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#26 LionelFaylard

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Posted 21 August 2017 - 02:00 PM

Will the rising influx of bots back into the server be addressed as well? I figured they would get around the fix, but not this quickly.
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#27 Macman1001

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Posted 21 August 2017 - 02:00 PM

[quote name="Xellie" post="2688039" timestamp="1503356156"]

wow so I'm gonna lose all of the exp I gained tonight?[/quote


Just go back to sphinx 5 and leech off your 99 knight friend again its alright so u don't have to get the exp back the normal way :) like others
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#28 4015141214040546090

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Posted 21 August 2017 - 02:00 PM

I got 30mil worth of mvp drops about one hour before crash, How far back are we really going to get rolled back????


Edited by 4015141214040546090, 21 August 2017 - 02:00 PM.

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#29 takeoh86

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Posted 21 August 2017 - 02:00 PM

will the KP I used be back automatically ?


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#30 Ryuuz0

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Posted 21 August 2017 - 02:00 PM

@Campitor

 

whats about the items? i got a raydric card does that mean i wont get it back?


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#31 mboni

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Posted 21 August 2017 - 02:00 PM

Now eveybody will complain like "OMG MY +20 INFILTRATOR [1] AND GHOSTRING CARD!!!!!!!!"


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#32 Campitor

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Posted 21 August 2017 - 02:00 PM

Really, 3 hours down the drain and you're posting memes?

I am stuck here waiting for the IT team to do their thing. I have already pulled the purchase log for the server and prepared for issue the points. I can't do much at the point but wait.


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#33 azertygf

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Posted 21 August 2017 - 02:00 PM

Can we have compensation because I think lot of 98 are rushing I farm all day the only moment I get a card the server have rollback issue wtf and I gonna loose 10% of my level or more and 1h30 of my life ....
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#34 Arkghyom

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Posted 21 August 2017 - 02:01 PM

So many tears.


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#35 Djmy

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Posted 21 August 2017 - 02:02 PM

Guess i lost my evil druid card.


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#36 1563170724123934730

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Posted 21 August 2017 - 02:02 PM

Damn, server getting rolled back and suddenly everyone had a card drop 2 seconds before crash. How sad for all of you.


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#37 Fleshgod

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Posted 21 August 2017 - 02:02 PM

Aw come on...just got my first brooch :(

Ps: I've popped out about 2~3 battle manuals that were bought yesterday and 1 to 3 woe pot boxes. Do i need to send this via ticket or something?


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#38 Skyver

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Posted 21 August 2017 - 02:02 PM

Sooo... let's talk about the good stuff. Are we getting a few more days of increased exp/drops?  :heh:


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#39 Hefferwolf

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Posted 21 August 2017 - 02:02 PM

[quote name="Xellie" post="2688039" timestamp="1503356156"]

wow so I'm gonna lose all of the exp I gained tonight?[/quote


Just go back to sphinx 5 and leech off your 99 knight friend again its alright so u don't have to get the exp back the normal way :) like others

Thats some serious salt lol


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#40 Campitor

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Posted 21 August 2017 - 02:02 PM

@Campitor

 

whats about the items? i got a raydric card does that mean i wont get it back?

If it was an item mall item that was consumed it can be restored. For everything else we cannot. We will extend the current EXP/Drops event to make up for lost play time.

 

will the KP I used be back automatically ?

Yes

 

@Camp did you fix the issue or will there be a rollback tomorrow also?

The IT team is fixing the issue to prevent it from happening again.


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#41 azertygf

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Posted 21 August 2017 - 02:03 PM

Not 2 second but 10-15 minutes before
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#42 Christurk

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Posted 21 August 2017 - 02:03 PM

Can you just check logs and refund... I probably bought 50+ woe boxes... bm's... I dont know numbers


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#43 Andini

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Posted 21 August 2017 - 02:03 PM

Monsters will be slain for this!!!
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#44 Akutabi

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Posted 21 August 2017 - 02:03 PM

Automatic, but consumed item mall items will need to be ticketed in about if it wasn't purchased during that period.


About the last two hours 45 minutes.

 

Hi Campitor - I posted this in the previous thread last time the server was @&#%$&^# itself but never got a response.

 

VIP got extra time as compensation but the fishing event was not extended despite us losing nearly a week (if not more) due to D/Cs and the server being down during the DDOS attacks.

 

I just lost ~3 hours of time & points today.

 

This is probably lower priority but I'd really appreciate if ya'll could consider extending that event by at least a week to make up for cumulative lost time.

 

Thanks!


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#45 kiou26

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Posted 21 August 2017 - 02:03 PM

when i dont get my stuff back i will leave this (メ` ロ ´) server


Edited by VModCinnamon, 21 August 2017 - 02:14 PM.
Replaced, filter bypass.

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#46 luminaa

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Posted 21 August 2017 - 02:03 PM

RRFTIwK.gif


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#47 MrGuru

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Posted 21 August 2017 - 02:03 PM

How about the 3 raydric cards that I had for the past 2hours 45 minutes? RIP?  


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#48 Fiendgrief

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Posted 21 August 2017 - 02:04 PM

ETA?


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#49 tommy31

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Posted 21 August 2017 - 02:05 PM

@Campitor

 

whats about the items? i got a raydric card does that mean i wont get it back?

Nope, you don't get it back because you never had it.


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#50 Hagges

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Posted 21 August 2017 - 02:05 PM

could you please fix the missing yuno NPCs at the academy etc. by any chance? plis? #sagelove :3
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