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Possible bug


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#1 9668160604001531827

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Posted 27 August 2017 - 06:05 AM

Hello,

 

I have been playing Metal assault since when it was in Requiem. I have recently found that it was back in warp portal. Anyways, the bug i am here today to talk about is that i had a White triple-A GL (Grenade launcher) and the last thing i remember was putting it on the Board for sale in game. I dropped it there thinking that i will be back in a couple of days to pick it up if it didnt sell. So fast forward a couple of months. I hadn't logged in during those times because i was busy with real life things and work. So today i log on and there has to be some type of problem since i don't have it in my personal storage, inventory on any character or in the mailbox. Is there a possible way of you guys looking into this? If not, then i guess im just out of luck. But would like to experience this game at the fullest.

 

Also, can you explain in detail on how to get item mall points via steam? i didn't know that i could play metal assault without steam until after i had made an account and played it for a bit. Last time i tried to add points. It was through Warp portal and it had to be resolved by an admin. He had to transfer those funds to the account manually. To by pass that hassle. A guide or guidelines into doing so myself would be very useful. Thank you.

 

-AshleyBear (In-game name)


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#2 RaphaMax

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Posted 27 August 2017 - 09:28 AM

If an item on the trade board is not sold, you receive it back by mail. After q goes to the mail depended you have 3 to 5 days to withdraw it, after that period the mail is automatically deleted.


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#3 GokuBlackBR

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Posted 27 August 2017 - 09:57 AM

RaphaMax said all.
 
I believe here in the forum you just will find informations about it.
I recommend that I send a ticket with as many details as possible.
 
I have seen this happen with a player and one has succeeded, I believe it was with a help from the support.
 
Be careful with the item in the market, but if the item is sold and you are not faster through the letter after 5 days the letter will disappear automatically.
 
I hope everything works out for you.
Do not give up on the game and good luck!
 
Click here to send a ticket to support.

Edited by GokuBlackBR, 27 August 2017 - 10:00 AM.

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#4 9668160604001531827

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Posted 27 August 2017 - 04:38 PM

Ahh i see, thanks. I had just filed a ticket. Also, would either of you have information on how to add money to Item mall using steam? Would i need to get a steam gift card and put the code somewhere?


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#5 GokuBlackBR

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Posted 28 August 2017 - 03:29 AM

Ahh i see, thanks. I had just filed a ticket. Also, would either of you have information on how to add money to Item mall using steam? Would i need to get a steam gift card and put the code somewhere?

 
I never put cash via Steam before.
So I do not know how it works.
 
I recommend that you do the traditional method.
Go to the payments page, choose your cash amount and then choose your payment method.
 
You will receive your WP points in your WarpPortal account and then just convert to Item Mall Points.
 
If you need more help please tell me. :)

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