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To the Staff ( BIG PROBLEM )


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7 replies to this topic

#1 UNDERtheDARKmoon

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Posted 09 September 2017 - 02:23 AM

yo over 100 members of my friends guild demons cant login thair charters anymore

biside that my friend cant even login my main chars anymore i gave to him +30 darkest lv90s
i paid for malls etc on my other warportal account for req etc

how cant he login anymore together with alot other ppl???????? explain
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#2 Kazara

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Posted 09 September 2017 - 02:33 AM

I confirm it, I logged in and it disconnected me 1 second after. It's not only your guild, more likely most if not all.


Edited by Kazara, 09 September 2017 - 02:34 AM.

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#3 VModCupcake

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Posted 10 September 2017 - 12:09 PM

Thanks for the report!   I've sent a message to the Requiem team about the issue.

 


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#4 AndraSyte

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Posted 11 September 2017 - 07:29 AM

As VModCupcake has mentioned we are looking into reports of players being unable to connect to Requiem. If you are still being affected please do one of two things:

-Contact our support team and send them a tracert that includes you trying to connect to patch.playrequiem.com. Please also include with your report your account name and log in location (for example Germany).  If you are unsure how to make a tracert please see the Knowledge Base article below:

https://support.warp...ver-how-to.aspx

The Support team can be contacted through the link below:

https://support.warp...in/Default.aspx

 

-If you are unable to reach the support team please provide the same information to me in a PM

 

Thank you all for your patience while we look into this! 


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#5 SandySandman

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Posted 11 September 2017 - 09:37 AM

no disconnection Problems, on my Side.


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#6 Kazara

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Posted 11 September 2017 - 09:42 AM

Looks like it's fixed.
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#7 AndraSyte

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Posted 11 September 2017 - 03:50 PM

Hello Everyone! 

 

Just as an update the Requiem team has addressed and fixed the issue. If you are still experiencing connection issues please make sure to contact our support team so that they can investigate further:

 

https://support.warp...in/Default.aspx

 

Thank you all for your patience while the Requiem team looked into this matter!  :p_smile:


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#8 UNDERtheDARKmoon

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Posted 15 September 2017 - 09:59 AM

to be onest :/ if they just put the forge system from before back i think more ppl would play or

if they make another requiem with new maps etc bec the combat system etc is nice at requiem :/ you dont see that at
many games like the skills etc which are going accurate in fight instead of standing in 1 point casting fire ball you can just runn around etc if they make an alternative of requiem i quess that would work

mby an fresh start of the game :OOO

;) just ideas
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