23 replies to this topic

[lucifer21c]

Today, all the Korean users had a severe log-in problems.

 

Whenever to try to log-in, all the character cannot see any npcs and other players with following message

in in-game screen,

 

 : Cannot connect to server.

   Please try to log in later.

 

Is this problem confined to Korean users only? or is there any problems in server?

 

Additionally, only one character can log-in can see strange phenomena.

When I click npc in portal, the explanations and destinations were shown in strange language (like an russian).

 

Edited by lucifer21c, 09 September 2017 - 06:57 AM.

[Kazara]

It's not only koreans, and there is already a thread about it anyway.

[lucifer21c]

It's not only koreans, and there is already a thread about it anyway.

 

Not only in log-in issue. I checked a few minutes ago in alban. all the npc's talk were shown in Russian language.

Also battle field name and jobs are also were shown in Russian language....

 

Strange phenomena..............
 

[Generalamoe]

is there any chance to contact any of the gm´s ?

 

maybe they can fix it 

 

greetz Azado

[SandySandman]

The Server language is English only atm. They try to implant other Languages since quite a while now.

 

This is just another try and error for the Moment.

[artcrime]

GM's dont work on weekends :s

 

Edited by artcrime, 09 September 2017 - 08:12 PM.

[DenisBolo]

For the last 24 hours, you can not enter the game with the main characters. At the entrance to the game immediately gives a message about that -

 

Cannot connect to server.

Please try to log in later.

 

On my account there is a character without a guild, level 20, I managed to get into the game, but why should I do this ??? All weekend access to the game to get and failed. Very disappointing. Moreover, the premium is paid until 2019 and I can not play. The server and so suffers from a small number of players and then this attitude to the server and the players. Please fix it!

[Yshastiy]

Что вы тупите . Не пускает  90 лвлы в игру.  Лвлы ниже 90 без проблем заходят в игру.

[Ganstrito]

 играю спокойно 90) но надо  без ги)

[DenisBolo]

 играю спокойно 90) но надо  без ги)

именно так и есть! я только персами зашел кто без гильдии.  

[VModCupcake]

I've sent a message to the Requiem team about this. Are you still experiencing this issue?

[DenisBolo]

I've sent a message to the Requiem team about this. Are you still experiencing this issue?

Yes!!! 2 day

[VModCupcake]

Yes!!! 2 day

Thanks for the update/ It's possible your issue is the result of mitigation but I will pass along the info.

[ObamaLox]

dear, you are going to repair the game or how? Half of the familiar Russians have already deleted the game because of your irresponsibility and disregard for the players ....

[BladeBender]

dear, you are going to repair the game or how? Half of the familiar Russians have already deleted the game because of your irresponsibility and disregard for the players ....

 

They're all busy finding spooky spot in the game

[DenisBolo]

3 days is a disgrace! I no longer know whether it makes sense to wait for some help from the administration ..

[Kazara]

3 days is a disgrace! I no longer know whether it makes sense to wait for some help from the administration ..

Depends on how much addicted you are xD

[Pichaga]

be patient

maybe they prepare for a new expansion and testing in the server this days  

 

[DenisBolo]

I understand that you will have to wait until the next server prevention.

[Kazara]

be patient
maybe they prepare for a new expansion and testing in the server this days

LOL

[artcrime]

I told you guys the Devs dont work on the weekend, They be waking up to fix stuff today hopefully.

[AndraSyte]

Greetings everyone! We are looking into reports of players being unable to connect to Requiem. If you are still being affected please do one of two things:

-Contact our support team and send them a tracert that includes you trying to connect to patch.playrequiem.com. Please also include with your report your account name and log in location (for example Germany).  If you are unsure how to make a tracert please see the Knowledge Base article below:

https://support.warp...ver-how-to.aspx

The Support team can be contacted through the link below:

https://support.warp...in/Default.aspx

 

-If you are unable to reach the support team please provide the same information to me in a PM

 

Thank you all for your patience while we look into this! 

[ObamaLox]

in technical support advise to reinstall the game or restart the computer with a router .... already wrote there and repeatedly, but for other reasons

 

[SandySandman]

The Game runs normal for me.