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#1 aapr

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Posted 10 September 2017 - 12:30 AM

whether all can get into the game?


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#2 Feuer

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Posted 10 September 2017 - 12:36 AM

Seems the character server crashed, you'll have to wait for it to reboot itself, or for one of the staff to see it's down and restart it. 


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#3 Tormented

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Posted 10 September 2017 - 12:56 AM

The game just froze and when trying to logout wouldn't respond for me :mellow:

 

Now the Rose Client says everything is green and available - it lets me login but then says servers are currently unavailable.

 

Just when we get an exp weekend something happens to stop me  playing lol :wall:  :bash: 

 

Hope it won't take too long before they fix it as I want to level up my new Scout  :thumb2:


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#4 AoeOverKill

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Posted 10 September 2017 - 01:33 AM

so the character server has crashed had to happen during the double exp event xD

 

how long till the server restarts itself? or are we going to be waiting for a staff member to manually restart it.


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#5 Feuer

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Posted 10 September 2017 - 01:46 AM

Seems they're working on it as we speak. 

 

M2PvGCz.png


Edited by Feuer, 10 September 2017 - 01:47 AM.

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#6 klonoa999

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Posted 10 September 2017 - 01:49 AM

Same here.. on ROSE client, the server is on.. but when trying to login, keep getting message "Servers are currently unavaiable.. Please try again later."


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#7 Tormented

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Posted 10 September 2017 - 02:14 AM

Well I've tried playing one of the other Warpportal games and had no luck with that although it has let me download one of their other games which is downloading now.

 

Does anyone know whether the fault is just with Rose server or others too?


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#8 Feuer

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Posted 10 September 2017 - 02:16 AM

Our lovely CM is here, let's see what she has to update us. 


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#9 AndraSyte

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Posted 10 September 2017 - 02:17 AM

Hello Everyone!

 

We are currently aware that ROSE is down and are working to get it up a soon as possible! Thank you for your patience!  :p_smile:

 

~Update~

 

As of 4:18 AM PDT the server is up! Thank you for your patience!  :p_hi: 


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#10 Tormented

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Posted 10 September 2017 - 02:18 AM

Our lovely CM is here, let's see what she has to update us. 

 

Yay - hello CM :bow:


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#11 Feuer

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Posted 10 September 2017 - 02:20 AM

Seems the server is back up and running, enjoy everyone~

Also ty Andrasyte and the anonymous GMSupport user. 


Edited by Feuer, 10 September 2017 - 02:21 AM.

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#12 klonoa999

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Posted 10 September 2017 - 02:39 AM

Thank you very much Andrasyte, GMSupport and everyone who resolved this issue... so i can playing ROSE online now ^^


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