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Recent Connection Issues 09/11


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#1 AndraSyte

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Posted 11 September 2017 - 07:59 AM

Greetings everyone!

 

We have become aware that a portion of our player base is experiencing issues connecting to the server. If you are currently being affected we ask that you please do the following:

 

-Send a tracert that includes you trying to connect to patch.playrequiem.com to our Support Team. Please also include with your report your account name and log in location (for example Germany). If you are unsure how to do this please see the Knowledge Base article below:
 

https://support.warp...ver-how-to.aspx

 

The support team can be contacted through the link below:

https://support.warp...in/Default.aspx

 

-If you are unable to reach the support team please know that you can also send the same information to me in a PM. 

 

We thank you for your patience while we investigate!  


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#2 SandySandman

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Posted 11 September 2017 - 08:54 AM

First i like to thank Helium for his reply to my Questions during the last Twitch Q&A Stream.

 

 

 

This a about my last Question, that is related to the connection Issues.

 

"Do you consider your Game in good shape and Form":

 

25:05

 

 

Stability Problems, yes i`m aware of some Improvements.

But Helium you have to agree that my Question is still relevant Today right?

 

But please keep working and improving! 

 

And don`t worry i have tons of another relevant Questions left!

 


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#3 WindRustle

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Posted 11 September 2017 - 09:50 PM

Greetz! It fixed. Good, good. But what shall I do with my auction lots, which was lost during login problem?


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#4 SandySandman

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Posted 12 September 2017 - 03:58 AM

how much you lost?


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