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Bug VIP service


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#1 elmielmo

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Posted 24 September 2017 - 05:11 PM

I bought 1 week VIP on 22nd September and suddenly yesterday 24th September about 8pm i think, when warping to somewhere..only Prontera  appear on list. altogether with the bonus turn to 100% end up only in 3 days. 1 week = 3 days. Really?


Edited by elmielmo, 24 September 2017 - 05:15 PM.

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#2 Niriw

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Posted 24 September 2017 - 05:13 PM

Maybe you chose the 3day option by mistake? Double check your billing information.

 

Also, relog, sometimes the games bugs out and doesn't show your VIP, relogging solves the issue.


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#3 elmielmo

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Posted 24 September 2017 - 05:23 PM

Just now i checked, the shortest time for VIP is 7 days and did check the transaction history and it is written there i buy the 7days one. and after through some exploration... its stated that i bought it on 17th September :P. so my mistake. hehe. sorry /sry


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