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Id or Password is Incorrect. Changed Password multiple times.


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#1 3565150713142656837

3565150713142656837

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  • Playing:Ragnarok Online
  • Server:Restart; Odin

Posted 25 September 2017 - 02:47 PM

So I've been trying to the poast few days to log into Restart with zero luck.

 

I'm not getting any of the weird error messages that seem to be plauging other players.

 

It is just simply telling me that my Id or Password is incorrect.

 

I tried changing the password for the account multiple times and neither time did it solve the issue.

 

I have no idea what is wrong. I submitted a ticket a few days ago and still haven't gotten a response.

 

I like the game and I want to play, i get that there are plenty of people with problems, but normally I can get something back within a day or two.


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#2 VModCinnamon

VModCinnamon

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Posted 26 September 2017 - 01:47 AM

Hello,

 

Please see the following:

  • Verify you are using the correct client for Re:Start.
  • Verify the account ID/Password (Copy/Paste from a panel to make sure of the data).

If non is working then please be patient till a staff see what's up with your login credentials.


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